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Bucks County Community College · 1 month ago

Coordinator of Records and Registration

Newtown, PA

Full-time

Onsite

Mid Level

$51K/yr - $55K/yr

3+ years exp

Bucks County Community College is seeking a Coordinator of Records and Registration to support the daily operations of registration, academic records, and enrollment services with a focus on accuracy, compliance, and student-centered service. In this role, you will oversee essential functions such as enrollment verification, midterm grading, and special program registration, ensuring compliance with FERPA and institutional policies.

Higher Education

No H1B

U.S. Citizen Only

Responsibilities

Serve as a primary contact for student registration, including responding to inquiries, troubleshooting issues, assisting with course schedule changes, and staffing registration events

Provide registration and enrollment assistance for special populations, including senior citizens, guest students, and other non-traditional programs

Coordinate registration processes for special programs or non-credit to credit pathways

Process document requests, including internal and external enrollment verifications (e.g., Clearinghouse, employer requests, loan deferment requests), record releases, official letters, transfer reports, and subpoenas, in accordance with college policy and FERPA

Oversee enrollment verification processes and midterm grading, including teacher-initiated withdrawals and reinstatements

Assist with degree audits, changes of major, program/course substitutions, and prerequisite or placement testing waivers

Participate in process improvements and collaborate with campus partners to support registration and records workflows

Perform other duties as assigned

Qualification

FERPA complianceStudent information systemsDocument imaging platformsCustomer service skillsOrganizational skillsProcess improvementInterpersonal communicationAttention to detail