PGTEK · 2 months ago
Infrastructure Monitoring Tools Analyst - Secret clearance or higher
PGTEK is a consulting organization dedicated to helping clients achieve their business and technology objectives. The Infrastructure Monitoring Tools Specialist will implement, administer, and optimize monitoring solutions across enterprise systems to ensure proactive visibility into system health and maintain optimal performance.
Information Technology & Services
Responsibilities
Implement, integrate, and maintain infrastructure monitoring tools across production and non-production environments
Collaborate with business and IT teams to identify key business transactions and set up proactive monitoring and alerting
Analyze incidents, identify patterns, and develop monitoring solutions to prevent recurring issues
Create and maintain documentation to support monitoring operations and development
Develop and execute testing procedures following tool implementation
Lead the implementation and ongoing support of monitoring tools with outsourcing partners
Ensure timely updates, patches, and upgrades for monitoring systems
Provide instrumentation and metrics for proactive diagnostics and performance insight
Identify automation opportunities to streamline processes and improve IT efficiency
Manage problem resolution, system health visibility, and ITIL-based service maintenance
Ensure security remediation and compliance with all findings
Qualification
Required
Active Secret Clearance required (Top Secret preferred)
U.S. Citizenship required
Proven experience administering and implementing monitoring solutions such as SolarWinds, OpsRamp, Zabbix, Nagios, or similar tools
Strong understanding of infrastructure components — networks, Windows/Unix servers, virtualization, containers, cloud platforms, and databases
Proficiency in SQL, APIs, and scripting languages (PowerShell, Python, Shell, YAML, etc.)
Strong analytical, problem-solving, and conceptual skills
Experience leading tool integration projects and working with cross-functional teams
Benefits
Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
Vision plan
Dental insurance with the base dental plan option paid for by PGTEK
Life Insurance
Short and Long-Term disability
Critical Illness insurance have premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program
Generous amount of PTO and Holidays
Education Assistance Program