Solution Architect, Sales Engineering jobs in United States
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Ciena · 22 hours ago

Solution Architect, Sales Engineering

Ciena is a global leader in high-speed connectivity, committed to a people-first approach. The Solution Architect will be responsible for identifying and driving new business initiatives to increase market share and support long-term growth for Ciena's Routing/Switching solutions.

CollaborationDeliverySoftwareTelecommunications
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Whitney Hatchett
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Responsibilities

Works directly with dedicated account teams across the assigned region to provide Engineering and Architectural leadership
Drive advanced architecture discussions to ensure Ciena’s technology direction aligns with customer needs, work collaboratively with key influencers in the industry to drive technology direction, and engage with customer personnel from Engineering to C-Level Executives
Lead technical tasks (product demonstrations, POCs & lab trials), including written proposals (RFPs), and complex network designs
Must be able to effectively communicate solutions to customers, resellers and work cohesively with Sales teams and other internal CIENA departments
Provide strategic direction to Ciena’s PLM/R&D organizations on technology required to capture the business of existing and developing customers
Travel (or engage virtually) a significant amount of time in the US to build account team and customer relationships needed to execute business initiatives
Performs other duties as assigned

Qualification

Routing/Switching technologiesMulti-layer network architecturesService Provider NetworkSoftware designDevelopmentCustomer relationship buildingTechnical communicationTime managementTeam collaborationOrganizational skills

Required

Strong understanding of current and future trends in routing/switching (core, access and aggregation), Automation, Data Center Interconnect, Campus Networking, AI, and other emerging Edge technologies
Expert level knowledge, of multi-layer network architectures (IP, SR, MPLS & Carrier Ethernet) and Routing/Switching technologies and protocols (BGP, OSPF, IS-IS, IGRP, G.8032, MPLS-TP, 802.1ag, 2544/1564, etc) is required
Detailed understanding of Service Provider Network deployments and architectures
Detailed understanding of Utility & MSO customer environments
Expert level hands-on systems level understanding and an ability to learn and apply new concepts and technologies quickly
Software design and development knowledge (Linux, C/C++, Java, Python, REST, JSON, OpenFlow, OpenDaylight, OpenStack, OPNFV, SDN, VMWare, etc.) is a plus
Understanding of backbone long-haul transport, metro DWDM, optical evolution and packet transport a plus
Time management skills; ability to plan, prioritize, execute & follow-up within a timely manner
Professionalism in attitude, conduct, and appearance
Ability to work within a high-performance team
Flexible, able to handle multiple tasks with minimal supervision
Ability to build strong customer relationships and support an overall sales strategy
Expert technical expertise and desire to learn new technologies
Needs to have demonstrated lead in management of on-going activities such as RFP activity, trials and product acceptance
Must be able to work well with Ciena R&D, Engineering and PLM
Ability to integrate into and contribute to a high performing Team
Excellent organizational skills due to dynamic nature of activities
Superior verbal and written communication skills
Technical Degree; BS in Engineering or Computer Science or relevant experience
Expert in architecting complex IP and Carrier Ethernet Networks
In-depth knowledge of multilayer networking systems
10+ years telecommunication industry experience
Prior experience as a contributor on a sales account team

Benefits

Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence

Company

Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.

H1B Sponsorship

Ciena has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-07IPO
1995-12-01Series C
1994-12-01Series B

Leadership Team

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Gary Smith
President & CEO
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Kevin Kimberlin
Co-Founder
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Company data provided by crunchbase