Associate Service Center Technician jobs in United States
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Werfen ยท 2 months ago

Associate Service Center Technician

Werfen is a company focused on servicing medical instruments, and they are seeking an Associate Service Center Technician. The role involves troubleshooting and repairing medical device instruments while maintaining documentation and collaborating with other technicians to ensure customer satisfaction.

Health CareHospitalManufacturingMedical Device

Responsibilities

Troubleshoot and repair medical device instruments to the component level
Ability to follow Engineering Change Orders (ECO), Standard Operating Procedures (SOPs), technical documents, reports, and manuals
Perform decontamination of returned instruments for repair
Maintain device history records and service reports associated with Instrument repairs
Enter data into Enterprise Resource Planning (ERP) system
Accurately transact parts and inventory are used in repairing instruments
Maintain a clean, organized, and safe work environment
Continually work to achieve assigned goals; meet unscheduled peaks in workload as necessary to ensure no delay for customers
Responsible for complying with all appropriate regulatory bodies (FDA, ISO, e.g.) mandated policies, procedures, work instructions, and records
Other duties as assigned, according to the changing needs of the business

Qualification

Instrument repairBasic electronicsSolderingMeasurement equipmentInventory managementCommunicationCollaboration

Required

High School diploma or equivalent
Minimum of one (1) year previous instrument repair or equivalent experience; previous experience in a regulated medical device manufacturing or pharmaceutical environment strongly preferred
Familiarity with several types of measurement equipment, digital multi-meter, oscilloscope, and AC/DC power supplies
Ability to follow Engineering Change Orders (ECO), Standard Operating Procedures (SOPs), technical documents, reports, and manuals
Perform decontamination of returned instruments for repair
Maintain device history records and service reports associated with Instrument repairs
Enter data into Enterprise Resource Planning (ERP) system
Accurately transact parts and inventory are used in repairing instruments
Maintain a clean, organized, and safe work environment
Continually work to achieve assigned goals; meet unscheduled peaks in workload as necessary to ensure no delay for customers
Responsible for complying with all appropriate regulatory bodies (FDA, ISO, e.g.) mandated policies, procedures, work instructions, and records

Preferred

Previous experience in a regulated medical device manufacturing or pharmaceutical environment strongly preferred
Knowledge of basic electronics for component functionality is preferred
Ability to solder small components preferred
Familiarity with maintaining inventory of instruments and spare parts
Familiarity with GDP and GMP preferred
Understanding of assembly drawing and schematics
Familiarity utilizing various test fixtures, assembly jigs, and tools
Ability to effectively communicate with peers and management through all methods
Ability to collaborate with immediate team members

Company

Werfen is a developer, manufacturer and distributer of IVD testing solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Dominique Petitgenet
Chief Operating Officer, Transfusion & Transplant
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Ken Vogel, HCS
Human Resources Business Partner
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Company data provided by crunchbase