Premier Brands Group Holdings · 2 days ago
Account Services Coordinator, Wholesale Apparel
New York, NY
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expPremier Brands Group Holdings is a global leader in apparel, jewelry, and accessories design. They are seeking an Account Services Coordinator to manage the order management processes for Walmart and Amazon accounts, collaborating with cross-functional teams to ensure timely and accurate order processing.
Design
Responsibilities
Responsible and accountable for managing the order management processes for a specific Business
Managing Walmart & Amazon Accounts
Collaborates with cross functional teams (sales, production, design, warehouse, imports)
Focus on problem prevention and resolution
Promotes teamwork
Ensures timely 24-48 hour and accurate order entry
Establish checks and balances to ensure all orders are captured, processed and checked for accuracy
Order allocations and fulfillment:
Review inbound product reports, partner with imports and warehouse, drop picks to warehouse, manage shortages, work with warehouse on routing requirements
Daily management of order files daily to review all new orders processed and goods received
EDI processing and managing EDI hold file, and EDI revisions
Point of contact for our retail partners for shipping inquiries, order inquiries, extensions, corrections and maintenance
Review, update and retrieve information from external vendor/accounts portals as needed
Ownership of order file throughout lifecycle of orders
Partners with sales to quickly resolve issues that prevent or delay the order management process
Supports OJG business goals and objectives
Ensures collaboration and communication between Account Services, sales and all cross functional teams
Establishes priorities based on T&A Calendar
Attends weekly CFT meetings as needed
Assists team with workload for other business segments as needed
Escalate issues to team leader on a timely basis
Run /Review daily reports for order file accuracy and order fulfilment
Unconfirmed, Open order, past cancel, confirmed not shipped
Update and review with sales weekly open order with updates for problem preventing and problem solving
Review Flash Report
Qualification
Required
Proficient in MS Office and Excel required
Analytical/detail-oriented
Strong organizational and problem solving skills
Team player and able to work independently
Strong project management skills
Able to produce efficiently in a fast paced environment
Strong communication skills & ability to prioritize
Preferred
1-2 years of related experience preferred
RLM and PLM experience a plus
Previous Walmart and Amazon Account management preferred
Company
Premier Brands Group Holdings
PREMIER BRANDS GROUP HOLDINGS Iconic by Nature, Exceptional by Design Premier Brands Group Holdings, A Global Leader in Apparel, Jewelry and Accessories Design Driven by excellence and innovative talent, Premier Brands Group is a leading, global apparel group of iconic brands, offering a diverse portfolio in denim, women’s apparel, and jewelry.
New York , New York , US
501-1000 employeesFunding
Current Stage
Late StageCompany data provided by crunchbase