New Horizons Healthcare · 2 months ago
HR & Credentialing Coordinator
Roanoke, VA
Full-time
Onsite
Entry Level
2+ years expNew Horizons Healthcare is a nonprofit community-based family health care center committed to improving access to affordable health care for underserved populations. The HR & Credentialing Coordinator supports the Human Resources department by managing provider credentialing, benefits enrollment, recruitment, onboarding, and personnel file maintenance, ensuring compliance with internal policies and regulatory standards.
Health CareHospitalNon Profit
Responsibilities
Coordinate initial and re-credentialing of medical, dental, pharmacy, and behavioral health providers
Maintain accurate credentialing records and track expiration dates for licenses, certifications, and insurance
Submit and monitor applications for payer enrollment and revalidation
Liaise with Finance and Compliance teams to ensure credentialing supports billing and regulatory requirements
Assist employees with benefits enrollment, changes, and questions
Coordinate open enrollment and benefits orientation sessions
Maintain accurate benefits records and ensure timely updates with carriers
Review monthly benefits invoice for accuracy
Post job openings, screen applicants, and schedule interviews
Prepare offer letters and coordinate pre-employment requirements (background checks, vaccinations, etc.)
Facilitate new hire onboarding and orientation
Ensure completion of all onboarding documentation and compliance requirements
Maintain organized and confidential personnel files in accordance with HRSA and HIPAA standards
Support audits and reporting needs related to HR documentation
Qualification
Required
2+ years of experience in HR, credentialing, or healthcare administration
Strong organizational skills and attention to detail
Excellent communication and interpersonal abilities
Proficiency in HRIS systems and Microsoft Office Suite
Preferred
Associate's or Bachelor's degree in Human Resources, Business Administration, or related field
Knowledge of FQHC operations, HRSA standards, and payer credentialing processes
Company
New Horizons Healthcare
New Horizons Healthcare is a not-for-profit community offering affordable health care for all, including the uninsured and under-served.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Moore
Chief Financial Officer
Heather Merchant
Human Resources Business Partner Manager
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