Via · 2 months ago
Driver Trainer
Sunnyvale, CA
Full-time
Onsite
Mid Level
$72K/yr - $75K/yr
3+ years expVia is a technology company transforming transportation globally, aiming to enhance daily commutes and reduce environmental footprints. As a Driver Trainer, you will oversee driver safety programs, lead training sessions, and ensure compliance with safety standards.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Serve as the primary safety lead for the region - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards
Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements
Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents
Lead root cause analyses for accidents and incidents and develop corrective action plans
Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance
Provide hands-on instruction in:
Wheelchair Securement & Passenger Sensitivity
Defensive Driving
De-escalation & Customer Interaction
CPR/First Aid & Emergency Procedures
Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions
Maintain training documentation, certifications, and compliance records
Conduct regular field visits (approximately 25% travel) to observe service quality, reinforce training, and coach drivers in real-world conditions
Serve as a visible leader across markets - fostering a culture of safety, accountability, and support
Partner with operations, safety, and compliance teams to align local practices with company-wide goals
Assist in driver scheduling for trainings and ensure operational readiness across markets
Support reporting and communication between field teams and central operations
Qualification
Required
Commercial Driver's License (CDL) with passenger endorsement required
3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings
Proven ability to coach, motivate, and manage performance among diverse driver teams
Strong understanding of safety protocols, ADA requirements, and DOT regulations
Excellent communication and interpersonal skills; able to train and inspire adult learners
Comfort balancing field work with administrative and compliance tasks
Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc)
Preferred
PASS (Passenger Assistance Safety and Sensitivity)
LLLC Defensive Driving
CPR/First Aid
De-escalation Training
Other state- or service-specific certifications as needed
Benefits
Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.
Opportunities for certification, advancement, and leadership development.
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Leadership Team
Daniel Ramot
Co-founder, CEO
Oren Shoval
Co-Founder, Advisor
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
Company data provided by crunchbase