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Creative Testing Solutions · 2 months ago

Supervisor, Testing Lab

Memphis, TN

Full-time

Onsite

Mid, Senior Level

2+ years exp

Creative Testing Solutions is a company focused on testing biological specimens. The Supervisor, Testing Lab role involves coordinating testing processes, supervising staff, and ensuring compliance with quality standards and regulations.

Health CareHealth DiagnosticsNon ProfitProfessional Services

Responsibilities

Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues

Leads and develops staff, and supervises workflow

Supervises survey and proficiency testing, and ensures timely completion

Conducts required competency assessments and completes documentation. Takes appropriate corrective action as necessary. Provides routine and non-routine training to staff, as required, and ensures all training and/or re-training is documented

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management

Supervises and performs routine testing of biological samples. Ensures completion of reagent preparation, pre-qualification and quality assurance. Ensures accurate records and documentation maintenance. Ensures donor, patient, and employee confidentiality. Accountability for timely release of test results

Maintains acceptable attendance and punctuality per the absence policy

Liaises with vendors and clients and provides direct customer service. Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers

Makes recommendations to revise policies and procedures, as appropriate

Ensures and performs preventive maintenance, quality assurance and calibrations on equipment. Identifies and repairs more complex equipment malfunctions, performs trouble shooting and notifies appropriate personnel if additional service is needed

Ensures and is accountable for maintaining an adequate level of supplies and reagents

Ensures the cleanliness of equipment and work areas. Ensures and is accountable for safety guidelines adherence

Investigates deviations in testing, quality control and preventative maintenance. Is responsible for corrective action and escalates to appropriate management as necessary

Supervises and performs evaluations of reagents, equipment, and new testing methods

Participates on process improvement teams

Performs all other duties, at the discretion of management, as assigned

Qualification

Clinical laboratory experienceHigh Complexity TestingEquipment calibrationBiologyChemistry degreeTrainer CertificationAnalytical skillsProblem-solving skillsEffective communicationOrganizational skills

Required

Education: Bachelor's or higher degree in Biology or Chemistry required

Must possess at least 2 years of clinical laboratory experience required

1 year of experience in a progressively responsible role, such as lead and/or supervisor

At least 1 year of workflow coordination experience

CLIA requirements for High Complexity Testing required

California testing requirements where required by law or SOP

Appropriate state licensure and/or certificate, where applicable, required

Must possess High Complexity Testing competencies required by Standard Operating Procedures (SOPs), CLIA, and other applicable regulatory and accrediting bodies required

Must possess demonstrated advanced clinical laboratory knowledge and competency so as to provide testing quality control, as well as proficient training and guidance to newer staff

Must possess demonstrated proficiency of complex equipment and reagent maintenance, for troubleshooting, and problem resolution

Advanced proficiency must be demonstrated with all equipment at the assigned location

Must possess demonstrated understanding of, and experience with, proficiency survey sample testing

Must possess demonstrated equipment calibration and qualification proficiency for all equipment at the assigned location

Must possess advanced clinical laboratory competency expertise that meets regulatory and SOP requirements, so as to conduct staff competency assessments and training