Public Storage · 1 day ago
District Manager
Anaheim, CA
Full-time
Onsite
Mid, Senior Level
$112K/yr - $128K/yr
5+ years expPublic Storage, established in 1972, is recognized as the leader in the self-storage industry with thousands of locations nationwide. They are seeking a District Manager who is passionate about operational excellence, customer experiences, and driving sales while leading a dedicated team across multiple locations.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
Conduct monthly property audits and ensure operational standards and safety compliance are met
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district
Communicate effectively with customers, colleagues and team-members
Managing physical assets, conducting property audits, vendor management, and overseeing delinquent tenant processes, including auctions
Managing, coaching, training, and mentoring employee’s to ensure performance meets business needs across a district made up of an average of 14 properties
Utilizing their personal vehicles to visit multiple properties within the district
Delivering outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins and handling other concerns in a professional manner
Driving business growth by leveraging analytics, technological advances, and customer feedback (both direct and via social media) to capitalize on opportunities within the district
Accessing customer accounts, which may include confidential and sensitive personal information, to resolve escalating issues, respond to break-ins and address delinquent accounts
Property Managers may be required to drive to multiple properties and perform bank cash deposits
Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts
Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy
Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space
Qualification
Required
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Weekend availability by telephone
5 work Saturday's per year required during peak season
Preferred
Bachelor's Degree preferred
Benefits
$128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans – we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Company
Public Storage
Public Storage is an ideal choice for both commercial and household self-storage needs.
5001-10000 employees
H1B Sponsorship
Public Storage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (9)
2022 (7)
2021 (10)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$2.37B2025-09-26Post Ipo Debt· $496.33M
2025-06-26Post Ipo Debt· $875M
2024-04-09Post Ipo Debt· $1B
Leadership Team
Chris Sambar
Chief Operating Officer
Recent News
Venture Capital Journal
2025-12-25
MarketScreener
2025-12-18
2025-10-31
Company data provided by crunchbase