Renewal by Andersen - Southard Corporation · 2 months ago
Order Entry Associate - White River Junction, Vermont
White River Junction, Vermont
Full-time
Onsite
Mid Level
$20/hr - $24/hr
3+ years expAndersen Corporation, through Renewal by Andersen, is seeking an Order Entry Specialist responsible for processing large volume window and door orders into CRM software. The role involves identifying order errors, resolving customer issues, and providing excellent customer service.
Construction
No H1B
Responsibilities
Follow documented rules, past practices or instructions on a semi-independent level
Processes customer orders while verifying accuracy of data to be entered
Effectively identify errors in order documents
Responsible for processing multiple product order types: Windows, Doors
Utilize CRM tool to order product and schedule delivery
Provide price and availability for multiple products within the assigned business segment
Provide Customer service for incoming and outgoing phone and email inquiries as necessary
Qualification
Required
HS Diploma or GED
3 plus years of experience in a Customer Support role supporting industrial or construction electrical distribution products
Knowledge of Salesforce
High Level of professionalism and excellent customer service skills
Must be eligible to work in the US with no sponsorship now or in the future
Preferred
Associate degree or Industry related Certification
Strong problem-solving skills
Excellent communication skills enabling the facilitation of information flow
6 plus years' experience in a Customer Support role supporting industrial or construction electrical distribution products
Strong knowledge of SAP, Salesforce, COMPAS, Industry Mall, EDI, IDOC, CRM systems
Qualified Applicants must be legally authorized for employment in the United States
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States
Benefits
Retirement Plan
Paid time off
Medical
Dental
Company
Renewal by Andersen - Southard Corporation
Renewal by Andersen® of Kansas is among the state’s most trusted sources for quality replacement windows, doors, and professional home improvement services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase