Grant Street Group · 2 months ago
Business Analyst
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $120K/yrGrant Street Group is a company focused on providing cloud-based software applications to public sector clients. The Business Analyst role involves being a liaison between developers and clients, solving complex problems, providing client support, and ensuring effective software implementation and training.
ComputerSoftware
Responsibilities
Solve complex problems by analyzing calculations, investigating bugs, and proposing new processes
Provide client support as a subject matter expert for questions, problems, or suggestions
Prioritize software changes and requests based on client needs and impact
Convey technical specifications to developers regarding necessary changes
Test completed changes in a beta environment to ensure correct functionality
Coordinate with new clients to configure software to meet their needs
Help clients learn about the software and its features
Qualification
Required
Curious disposition
Ability to explain things clearly
Capable communicator with spoken and written word
Ability to collaborate within a team environment
Dedicated learner with the ability to use software
Strong academic performance
Great writing skills
Ability to engage others in meaningful conversations
Problem-solving skills
Client support expertise
Ability to prioritize tasks
Ability to convey technical specifications to developers
Testing skills in a beta environment
Coordination with new clients for software configuration
Training clients on software usage
Preferred
Business analyst experience
Intellectual curiosity
Passion for problem solving
Company
Grant Street Group
Software that Works to Help Government Work Better.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Pierre Denis
Chief Technology Officer
Bill Haskins
CFO
Recent News
The Business Journals
2024-04-09
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