Werfen North America · 2 weeks ago
Associate Service Center Technician
San Diego, CA
Full-time
Onsite
Entry Level
$22/hr - $27/hr
1+ years expWerfen North America is seeking an Associate Service Center Technician who will engage in routine mechanical, electromechanical, and electronic technical activities related to servicing returned instruments. The role involves troubleshooting, repairing medical devices, and maintaining documentation to ensure high customer satisfaction.
Health CareManufacturing
Responsibilities
Troubleshoot and repair medical device instruments to the component level
Ability to follow Engineering Change Orders (ECO), Standard Operating Procedures (SOPs), technical documents, reports, and manuals
Perform decontamination of returned instruments for repair
Maintain device history records and service reports associated with Instrument repairs
Enter data into Enterprise Resource Planning (ERP) system
Accurately transact parts and inventory are used in repairing instruments
Maintain a clean, organized, and safe work environment
Continually work to achieve assigned goals; meet unscheduled peaks in workload as necessary to ensure no delay for customers
Responsible for complying with all appropriate regulatory bodies (FDA, ISO, e.g.) mandated policies, procedures, work instructions, and records
Other duties as assigned, according to the changing needs of the business
Qualification
Required
High School diploma or equivalent
Minimum of one (1) year previous instrument repair or equivalent experience
Familiarity with several types of measurement equipment, digital multi-meter, oscilloscope, and AC/DC power supplies
Ability to follow Engineering Change Orders (ECO), Standard Operating Procedures (SOPs), technical documents, reports, and manuals
Perform decontamination of returned instruments for repair
Maintain device history records and service reports associated with Instrument repairs
Enter data into Enterprise Resource Planning (ERP) system
Accurately transact parts and inventory are used in repairing instruments
Maintain a clean, organized, and safe work environment
Continually work to achieve assigned goals; meet unscheduled peaks in workload as necessary to ensure no delay for customers
Responsible for complying with all appropriate regulatory bodies (FDA, ISO, e.g.) mandated policies, procedures, work instructions, and records
Ability to effectively communicate with peers and management through all methods
Ability to collaborate with immediate team members
Preferred
previous experience in a regulated medical device manufacturing or pharmaceutical environment strongly preferred
Knowledge of basic electronics for component functionality is preferred
ability to solder small components preferred
Familiarity with GDP and GMP preferred
Company
Werfen North America
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.
Founded in 1959Bedford, Massachusetts, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Giovanni Russi
Chief Operating Officer
Dominique J.
Human Resources Business Partner
Recent News
2025-07-19
2025-05-17
2025-04-04
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