The Caton Companies · 2 months ago
Maintenance Supervisor - Harrisonburg, VA
The Caton Companies is a leader in the apartment industry, dedicated to delivering exceptional living experiences. As a Maintenance Supervisor, you will lead a maintenance team, ensuring resident satisfaction and operational efficiency at Sunchase Apartments at JMU.
ConstructionProperty ManagementReal Estate
Responsibilities
Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency
Lead, mentor, and develop a team of service professionals to achieve performance goals
Manage service schedules, workflow, and resource allocation effectively
Implement and monitor service policies, procedures, and best practices
Handle resident inquiries, complaints, and escalations promptly and professionally
Monitor and analyze service performance metrics to identify areas for improvement
Ensure compliance with company policies, industry regulations, and safety standards
Maintain accurate records of service activities, budgets, and reports
Drive continuous improvement initiatives to enhance service quality and efficiency
Qualification
Required
Excellent communication skills
Professional, courteous and positive personality
Knowledge of apartment facilities management normally acquired by supervisory experience in facilities and or property management including one year on-site facilities management experience
EPA Certification for CFC's (or willingness/ability to obtain)
Management & Supervisory duties
Plumbing and electrical experience
High School diploma plus 3 years of apartment maintenance experience
EPA Certification for CFC's
Preferred
Supervisory Experience
CPO Certification a plus
Benefits
Competitive Compensation Package, including quarterly bonuses based on property performance
Comprehensive Health, Vision and Dental Insurance
FSA Program
401K Program with 4% company match
8 Paid Holidays plus personal floating holiday
120 hours of accrued Paid time Off (PTO) the first year