Russell Investments · 1 month ago
Senior Manager, Transfer Agent Services ( Trade Settlement and Investor Services)
Milwaukee, WI
Full-time
Hybrid
Senior Level, Lead/Staff
$100K/yr - $130K/yr
10+ years expRussell Investments is a company focused on improving financial security for individuals. The Senior Manager of Transfer Agent Services will manage associates performing core operations and oversee service providers while ensuring compliance with established policies and procedures.
Financial Services
No H1B
Responsibilities
Management of daily core operations within the Transfer Agent, financial intermediary support
Ensure the team completes assigned tasks in a timely and accurate manner in accordance with established policies and procedures
Ensure that all processes and procedures are currently and properly documented in accordance with established policy and applicable regulations. Focus should be on scalable and repeatable processes and procedures designed to mitigate operational risk. Adjust or redesign processes and procedures, as needed, to accommodate the changing environment
Provide daily coaching, support, guidance, and training for team members
Work directly with external service providers and multiple groups within Russell Investments to support a wide range of transfer agent services projects
Represent the team, as assigned, for projects that directly impact the support provided to internal business units, as well as external clients
Other duties as assigned
Qualification
Required
10 years of experience inclusive of at least 5 years of experience in a transfer agent environment or a similar operational setting
At least 5 years of people management experience, including mentoring and coaching
Bachelor's degree in finance, business, accounting or equivalent required
Experience in an operational environment within the financial services industry, specifically in Transfer Agent Operations with increasing levels of responsibility
People management and mentoring experience
Demonstrated ability to lead a team in meeting operational deadlines within a small, fast-paced environment with multiple responsibilities
Ability to communicate on behalf of Transfer Agent Services Management with service providers and internal stakeholders
Ability to evaluate and document policies, procedures, and internal controls
Track record of improving processes with data and workflow automation
Ability to function successfully in ambiguous conditions
Well organized, self-starter with the ability to analyze information and support the team
Must be proficient in MS Office and manage large volumes of email correspondence
Ability to understand and solve complex issues and communicate the details to all levels of management
Preferred
Familiarity with SEC regulations, FINRA compliance requirements, and Investment Operations is highly desirable
Benefits
Annual performance bonus (subject to eligibility criteria)
Participation in our competitive benefits programs including healthcare
Retirement
Vacation
Wellbeing programs
Company
Russell Investments
Russell Investment Group a global leader in multi-manager investment services, provides investment products
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.23BKey Investors
Apollo
2026-01-06Debt Financing· $1.23B
2015-10-08Acquired
Leadership Team
Zach Buchwald
Chairman and Chief Executive Officer
Recent News
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