Bank of America · 1 month ago
Data Loss Prevention Operations Response Manager
Charlotte
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expBank of America is committed to helping make financial lives better through every connection. The DLP Operations Response Manager is responsible for optimizing and managing Data Loss Prevention operations, ensuring effective triage, investigation, and response to security events in alignment with enterprise security objectives.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Oversee DLP operational effectiveness, ensuring that events are triaged, analyzed, and responded to in a timely and consistent manner
Manage and mentor a team of DLP response analysts, providing guidance on event investigation, remediation, and continuous process improvement
Drive efficiency and automation in DLP response workflows to improve alert fidelity, reduce false positives, and enhance detection accuracy
Act as a key liaison between regional DLP operations leads, driving consistency and standardization in event handling and response
Partner with DLP Engineering, Security Operations, and Governance, Risk & Compliance (GRC) teams to optimize workflows and enhance automation
Monitor operational KPIs and identify trends to improve response time, incident handling, and overall DLP program maturity
Ensure regulatory compliance with internal policies and external standards (e.g., FFIEC, GDPR, CCPA, NIST)
Serve as the primary escalation point for high-priority DLP incidents, ensuring that response actions are well-documented and effectively managed
Develop and deliver executive-level presentations and reports, translating operational data into actionable insights for senior leadership
Continuously assess and improve DLP controls, ensuring they align with evolving business and security requirements
Qualification
Required
10+ years of experience in cybersecurity operations, data protection, or risk management, with a focus on DLP event management and response
Experience leading and managing teams in a security operations or DLP environment
Proven ability to optimize event triage and incident response workflows, improving detection and remediation capabilities
Experience managing global, 24/7 security operations within a Follow-the-Sun model
Strong knowledge of DLP technologies, security monitoring, and event correlation across cloud, endpoint, and network environments
Hands-on experience with DLP tools (e.g., Symantec, Microsoft Purview, Forcepoint) and SIEM/SOAR platforms
Experience developing executive-level reports and presentations to communicate DLP performance, risks, and improvements
Knowledge of regulatory and compliance requirements (FFIEC, GDPR, CCPA, NIST)
Strong analytical and problem-solving skills with a proactive approach to process optimization
Ability to manage multiple projects and priorities, ensuring DLP operations run efficiently and effectively
Preferred
Experience in financial services or other highly regulated industries
Industry certifications such as CISSP, CISM, or CISA
Familiarity with machine learning, automation, and AI applications in DLP event management
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
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