Lightspeed Systems · 2 months ago
Associate Account Manager
Austin, Texas, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expLightspeed Systems is a company focused on creating safer and more effective digital learning environments for students worldwide. They are seeking a motivated Associate Account Manager to support the account management team in maintaining and growing client relationships in the education technology space.
EdTechEducationInformation TechnologyMobile DevicesNetwork SecuritySoftware
Responsibilities
Support Account Managers in managing day-to-day client relationships and communications
Prepare client reports, renewal summaries, and performance insights for quarterly business reviews
Monitor account health using CRM and analytics tools, identifying risks or opportunities for expansion
Coordinate with internal teams to ensure timely delivery on client needs
Track renewal dates and assist in preparing pricing proposals
Maintain accurate client records and contact notes in CRM (Salesforce preferred)
Research and provide competitive or industry insights to strengthen account strategy
Shadow senior Ams on client calls to learn advanced negotiations and presentation techniques
Qualification
Required
0–2 years in customer success, sales support, or account coordination
High school diploma or equivalent required
Strong interest in technology and/or education, with a desire to learn EdTech solutions
Excellent communication skills (oral and written) with the ability to engage professionally with clients and internal stakeholders
Strong organizational and time management skills with attention to detail
Eagerness to learn, take initiative, and grow into an Account Manager role
Comfort with CRM tools
Proficiency in Microsoft Office or Google Workspace
High-energy, adaptable, and able to thrive in a fast-paced team environment
Passionate about making a difference in education
Preferred
College degree preferred
SaaS or EdTech experience a plus
Salesforce experience a plus
Benefits
Health-- Medical, dental and vision insurance with healthy company contribution toward premiums. Lightspeed kicks cash into your HSA if you participate in our HDHP.
Wellness-- Paid parental leave. Healthy holiday and PTO policy, including Christmas to New Year’s Day break.
Retirement-- 401(k) matching up to 6%
Other-- Work from where it makes sense. Pet insurance.
Company
Lightspeed Systems
Lightspeed Systems, Inc., provides web filtering, mobile device management, and device monitoring solutions for K-12 education.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Genstar CapitalMadison Dearborn Partners
2022-03-02Private Equity
2019-03-29Private Equity
Leadership Team
Brian Thomas
Chief Executive Officer
Kirk Orgeldinger
President & CFO
Recent News
2025-12-18
EIN Presswire
2025-12-17
2025-12-12
Company data provided by crunchbase