Wilmington Trust · 1 month ago
Senior Product Designer
Philadelphia, PA
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $157K/yr
3+ years expWilmington Trust is seeking a Senior Product Designer for their M&T Digital Experience team. The role involves leading the visual design of digital products and collaborating with various stakeholders to create user-centric designs that enhance usability and drive adoption.
Financial ServicesWealth Management
No H1B
Responsibilities
Design End-to-End Experiences: Create wireframes, prototypes, and visual designs for Appian workflows and interfaces, ensuring alignment with user needs and business goals
Cross Collaboration: Partner with Product Owners, Analysts and Researchers to understand requirements, user stories, and process flows; provide design input that improves clarity, usability, and efficiency
Apply Human-Centered Design Principles: Use research insights, usability testing, and iterative design methods to validate and refine solutions
Design System & Standards: Maintain consistency across Appian applications by leveraging design systems and best practices
Facilitate Workshops: Lead design thinking sessions and co-creation workshops with stakeholders to gather feedback and align on experience goals
Collaborate in Agile Delivery: Participate in sprint planning, reviews, and demos to ensure design intent is preserved through development
Advocate for UX: Champion accessibility, simplicity, and user-centricity across all Appian solutions
Continuous Improvement: Stay current on Appian UI capabilities and emerging design trends to recommend enhancements
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant/product design work experience
Expert-level Figma skills for screen design and prototyping
Strong stakeholder and project management skills
Understanding of design systems, accessibility standards, and responsive design
Experience working in Agile environments with just-in-time design, research, and development practices
Ability to collaborate effectively with designers, researchers, developers and business stakeholders
Experience analyzing and tracking data using tools such as Quantum Metric or Adobe Analytics
Strong presentation and workshop facilitation skills
Proven ability to support the full product development process—from vision to launch to iteration
Ability to mentor and educate others on the value and principles of good experience design
Preferred
Familiarity with Appian Designer, Appian Case Management Studio, and the ability to visualize workflows within the platform
Experience collaborating with product owners and analysts in Agile environments
Customer Centric – Outside in perspective with a focus on improving the customer experience
Familiarity with design systems
Experience in financial services industry a plus
Takes ownership with a strong sense of accountability
Curiosity – Seeks out ways to improve the customer experience
Resilient – Respectful of broad opinions and makes tough calls with ease
Driven & Prioritization – Self-motivated and knows how to say no
Challenges assumptions
Decisive & Lead Taking – Sense of urgency with an ability to inspire followers
Interdependent – Communicates and convenes others; reaches across boundaries
Continuously seeks out ways to improve
Company
Wilmington Trust
Wilmington Trust is a financial institution that has wealth advisory for institutions and corporations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
E
Edward Moon
Senior Vice President
Lisa Roberts
SVP, Head of Wealth Management
Recent News
bloomberglaw.com
2026-01-16
Hartford Business Journal
2026-01-07
2025-11-04
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