SmartBank · 2 months ago
Regional Retail Manager-Banking
Sevierville, TN
Full-time
Onsite
Mid, Senior Level
3+ years expSmartBank is a growing financial institution with a commitment to values and community involvement. They are seeking a Regional Retail Manager-Banking to oversee branch operations, ensure staff training and development, and drive sales performance while maintaining compliance and security standards.
BankingFinancial ServicesService Industry
Responsibilities
Upholds SmartBank Core Values and Core Purpose
Exercises daily supervision over the branch staff and sees that operational efficiency is achieved. Assists with personnel administration matters as assigned
Examines workflow procedures, staff levels, and client flow and transaction volume. Implements revisions to maximize productivity and income generating opportunities
Ensures adequate training in selling and cross selling of bank products and services, Bank policy, procedure, programs and objectives. Partners with Training Department to coordinate training as needed
Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge, identifying customer needs, and develop associates' sales skills
Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure
Maintains continuity and consistency of service, policy, and procedure between the SmartBank branches
Provides guidance and makes decisions on complex client situations and accounts
Facilitates quarterly Financial Center Managers’ meetings. Coordinates with leadership to ensure each region is receiving coordinated information
Works with Human Resources to ensure proper branch staffing and hiring including interviewing for potential available positions
Sets sales goals and objectives and implements actions, by motivating staff to sell bank products both inside and outside of the bank
Qualification
Required
Bachelor's Degree or equivalent work experience
Minimum three years of banking experience in management position
Excellent Client Experience skills
Strong communication skills
Proven track record of success in driving sales performance and developing associates
Outstanding leadership skills, strong interpersonal skills, and ability to effect change
Benefits
Comprehensive benefits- medical, dental, vision, life, and disability insurance
Matching 401(k)
Generous paid time off (PTO)
SmartFlex Days
Up to 11 Paid Company Holidays
Incentive Program
Mental Health Benefits Including 8 Free sessions with a coach or certified professional
Tuition Reimbursement
Company apparel provided at no cost
Community involvement opportunities
Company
SmartBank
SmartBank is committed to offering the most efficient, effective, and secure way of delivering your financial information. It is a sub-organization of SmartFinancial.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-04-08IPO
Leadership Team
Billy Carroll
President & CEO
Brad Place
Chief Technology Officer
Recent News
2025-11-04
MarketScreener
2025-10-22
2025-10-22
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