Apply on Employer Site

Kaiser Permanente Northwest · 1 month ago

Bed Control Coordinator

Clackamas, OR

Full-time

Onsite

Entry Level

1+ years exp

Kaiser Permanente Northwest is seeking a Bed Control Coordinator (BCC) to ensure optimal bed placement for all admissions and internal transfers. The BCC will coordinate with the Hospital Administrative Supervisor and manage patient flow, ensuring accurate communication and data reporting throughout the hospital's operations.

Hospital & Health Care

Responsibilities

Coordination of patient placement and the complexities involved. Answering of busy phone lines. Complete emergency room admissions. Knowledge of staffed bed numbers to facilitate admissions and transfers. Knowledge of patient placement guidelines. Continuous use of EPIC, ADT, Health Connect, HAAG, Lotus Notes. Ensure accuracy of Health Connect (ADT) that pertain to the admit, discharge and transfer of patients. Continuous monitoring of Health Connect (ADT) to ensure accuracy of census information

Verify and update patient class at the direction of physician orders and Care Coordination. Assure accuracy of all physician assignments. Research & resolve bed flow issues. Work in collaboration with the Hospital Administrative Supervisor regarding solving of patient flow issues. Notifies HAS of admissions or public figures, newsworthy members or public relations concerns. Knowledge to determine if physicians have admitting and/or attending privileges by using the Practitioner Delineation of Privileges website

Produces data/reports as requested. Communicates with Infection Control as needed to determine correct identification of isolation patients and identify in HAAG

Maintain accuracy of information in HAAG and correctly identifies with correct identifiers. Assures accuracy of daily census (attending providers, provider service, patient class, level of care)

Coordinates with Environmental Services (dispatch) for room cleans and other needs

Participate and communicates at daily huddles. Participates in the training of new hires

Qualification

Patient placement coordinationEPIC system knowledgeHealth Connect (ADT) accuracyMedical terminology knowledgeCritical thinking skillsTyping 35 WPMCommunication skillsOrganizational skillsProblem-solving abilityInterpersonal skills

Required

One (1) or two (2) years hospital experience performing a variety of patient placement and/or patient flow, bed management functions, or administrative functions with strong interpersonal skills or two (2) years medical office administration experience performing administrative tasks or bed management functions with strong interpersonal skills

High School Diploma or General Education Development (GED) required

Excellent communication skills

Critical thinking skills and problem solving ability

Excellent organizational & writing skills with flexibility & ability to multi task

Able to read/write/speak English fluently

Demonstrated working knowledge of medical terminology with successful passing of medical terminology class and successful passing of screening exam of 80% or better

Type 35 WPM

Excellent verbal and communication skills

Preferred

Three (3) years of prior experience in hospital or medical office setting performing a variety of patient placement and/or patient flow, bed management functions, or administrative functions with strong interpersonal skills

Working knowledge and experience with EPIC and the KP Health Connect system

Medical Terminology 1

Extensive computer and telephone experience; ability to operate office equipment, i.e., facsimile machine, copier, on-line printers and label printer

Creative solutions to complex patient flow/bed management issues

Ability to adjust learnings and application as duties change

Ability to handle a heavy volume of work with multiple interruptions and complexities

Excellent verbal and written communication skills; independent problem-solving and teamwork; ability to communicate effectively with customers and hospital staff; ability to take action for resolution of conflicts while exhibiting professional judgment

One (1) or two (2) years higher education preferred