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Northwest Bank · 12 hours ago

Business Legal File Specialist

Fishers, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Northwest Bank is seeking a Business Legal File Specialist I to manage the day-to-day operations of the Business Legal File team in Deposit Operations. This role involves ensuring compliance with regulations, performing quality control reviews on new business deposit accounts, and providing support to branch offices.

BankingFinancial Services

Responsibilities

Ensure compliance with IRS regulations

Prepare departmental reports

Identify and resolve Customer Service issues

Provide excellent customer service and business unit support

Perform quality control review for all new business deposit accounts opened ensuring compliance with all documentation requirements

Review business entity documents for new business accounts

Track and monitor instances of missing internal or external documents

Follow up with branches on missing information

Send customer final notice prior to close out

Ensure compliance with Beneficial Ownership requirements

Assist branches with business account opening questions

Review all notification of address change notice prior to generating the letter file

Review online account opening system for new deposit accounts that are pending approval

Act as a customer support area for branch 620 questions or issues

Update and maintain information within the core banking system

Maintain appropriate departmental records and reports

Interact as appropriate with other business units within Northwest

Recommend improvements to procedures

Attempt to exceed production expectations

Contribute to goal setting and achievement

Ensure total quality of work performed

Recommend quality control enhancements

Abide by the rules of the safety and loss prevention program

Perform work tasks in a safe manner

Report any and all injuries to supervisor

Know what to do in case of an emergency

Complete other duties and special projects as requested by management

Qualification

Business Legal experienceBanking experienceDeposit productsBanking regulationsMicrosoft Office SoftwareEffective communicationProblem-solvingTeam collaboration

Required

High School Diploma or equivalent

2 - 6 years Business Legal experience

2 - 6 years Related banking experience or relevant work experience

Ability to establish effective working relationships among team members and participate in solving problems and making decisions

Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written

Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information

Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information

Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Knowledge of deposit products and bank policy and regulations of each product

Knowledge of core operational systems and processes

Knowledge of job specific banking products and services