FortifyIt Technology Solutions · 2 months ago
Assistant Operations Manager
Angier, NC, US
Full-time
Hybrid
Mid LevelFortifyIt Technology Solutions is a leading distributor of commercial door and dock manufacturers. They are seeking an Assistant Operations Manager to oversee local operations, assist in managing the service department, and ensure customer commitments are met efficiently.
Computer Software
Responsibilities
Assist the Operations Manager with managing the day-to-day operations of the service department
Assist in plan management and implement schedules to meet daily customer commitments and ensure that the plan is executed correctly
Review workload and manpower to meet customer commitments in a cost-effective manner
Ensure that projects are completed timely, below budget, and to the customer’s satisfaction
Assist with oversight and management of subcontractors, including job site reviews, workmanship, punch list competition, and purchase orders
Daily inspection and inventorying of Division Service Trucks
Assist the Operations Manager in leading the service department’s growth
Reinforce the company’s policies and procedures
Ability to remain flexible and adjust promptly and effectively during change
Ensure compliance with company policies and procedures
Support the ADVANCE Technician Training Program
Performs other duties as assigned
Qualification
Required
High School graduation or equivalent is required
Ability to remain flexible and adjust promptly and effectively during change
Ensure compliance with company policies and procedures
Customer Service Oriented
Demonstrated leadership experience and capabilities
Practical oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Preferred
Bachelor's degree is preferred
Prior experience in the dock and door industry is preferred
Previous experience in manufacturing, distribution, and service industries is helpful
Established computer skills and familiarity with Microsoft Windows and Microsoft Office (Excel, Word, and Teams) preferred
Benefits
Continuous training and development program
We offer a full benefits package including health, dental, vision, supplement insurance plans, and a 401K with company match
The company benefits include life insurance, short and long-term disability
Company
FortifyIt Technology Solutions
Fortify, founded in 2019 and previously known as DuraSense, is the premier aftermarket IoT and digital platform solution for facility loading docks.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase