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The Management Trust · 2 months ago

DIVISION VICE PRESIDENT OF CLIENT DEVELOPMENT

Folsom, CA

Full-time

Hybrid

Director/Executive

$85K/yr - $90K/yr

10+ years exp

The Management Trust is a community association management company that emphasizes integrity and support in building communities. They are seeking a Division Vice President of Client Development to provide leadership and direction for client retention and acquisition, while managing key client accounts and driving business growth through strategic sales and marketing efforts.

Real Estate

Responsibilities

Partner with existing Boards to ensure client retention/loss prevention through ongoing communication and support with the community management team

Acquire new clients through community outreach and direct sales efforts

Steadily deliver on two core success metrics: 1) increase and maintain existing client retention at 90% minimum, and 2) increase base management fees by 1.5 - 2% per month (initially)

Assist the community management team with Board concerns and issues; provide solutions to address client needs

Develop and implement short and long-range strategic sales and marketing goals each month, quarter, and year

Lead in business sales and marketing efforts; develop regional marketing materials and coordinate all mailings, and postings

Identify profitable merger and acquisition opportunities

Submit weekly sales effort, and new client pipeline reports to Division President, and Via Hubspot

Foster a success-oriented, accountable environment within the Company

Collaborate with all levels of staff to develop and implement infrastructure and processes to accommodate rapid growth

Support our management team as we onboard new communities; attend Board and transitional meetings to ensure a smooth transition

Facilitate communication with each new Board after onboarding is completed; solicit feedback for areas needing improvement and develop/implement solutions

Promote the Trust through participation at industry events and via various mediums

Represent the Company at designated meetings and formal functions

Attend scheduled Leadership meetings

Assist the Division President and Controller with the annual budget for Client Acquisitions and Development

Utilize input from key stakeholders to develop trackable systems and processes to ensure repeat business prospects from Developer clients

Attend monthly builder focus meetings

Attend Board meetings, membership meetings, and committee meetings with managers on an as-needed basis to ensure that client satisfaction is met

Maintain, foster, and improve successful vendor relations, including Trusted Partners

Maintain current knowledge of job-related Nevada Revised Statute changes that impact operations, and new client acquisition

Assist with the transition of all new associations, from contract initiation to introduction of the management team – including training internal parties on the project and overseeing their success

Other duties and special projects as assigned

Qualification

Strategic planningClient acquisitionLeadershipFinancial planningPublic relationsNegotiationProject managementMicrosoft OfficeTeam motivationCommunication skills

Required

This skill set is generally acquired through a combination of a degree in a Business Administration, Public Relations, or other related field, along with (10) years of proven leadership for a large company

Ability to motivate teams while simultaneously managing several projects

Extensive results-oriented experience in strategic planning and execution

Knowledge of contracts, negotiation, and change management

Ability to examine and re-engineer operations and procedures

Strong financial planning and analysis capacity

Excellent public relations, presentation, interpersonal, and verbal/written communication skills

Ability to interact with all levels of staff in a diverse industry

Sound knowledge of Microsoft Office and a willingness to learn new technology

Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy