NWN · 2 months ago
Business Architect
Boston, MA
Full-time
Onsite
Mid, Senior Level
5+ years expNWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. The Business Architect role involves complete technical ownership of the sales process during customer and partner pre-sales activities, focusing on both technical and business initiatives.
ConsultingSoftware
Responsibilities
Successfully plans and executes sales activities within the sales process
Total ownership of the technical sale during customer and partner pre-sales activities
Leads sales and partners in scoping NWN Offerings to meet customer requirements
Analyzes client business needs and recommend appropriate business solution/strategy
Participates in the planning and design process by assessing current state and desired outcome
Identifies, provides leadership to, and coordinates technical solution development activities in pursuit of formal proposal development
Identifies and engages Subject Matter Experts for discreet service offerings identified in the technical solution
Monitors the engagement process and obtains additional resources as needed
Sets up and executes evaluation activities that prove NWN Offerings
Identifies and develops technical champions; neutralizes challengers within the account
Ensures complete handshake to customer success organization
Ability to create/modify Bill of Materials, Scope of Work documents
Demonstrates significant expertise in NWN's Core Offerings
Technical expertise in (2) primary offerings
High-level expertise in (3) additional offers (progressive training and learning required)
Masters Command of the Message and Sale principles
Conduct sales presentations to convey the value of NWN solutions
Builds impactful pilot/POCs that prove impact on customer business/requirements
Comprehensive product, competitive, industry and functionality knowledge
Continues education of self and others; facilitates knowledge transfer across the organization
Provides technical expertise through sales presentation product demonstration of NWN offerings
Maximizes results by anticipating and neutralizing obstacles/objections within an account
Adds value to customer by staying up-to-date on market trends and articulating tangible benefits across customer audiences
Excites and commits prospects with persuasive demos, meetings, and presentations (formal/informal)
Actively engages and influences partner community
Provides long term strategy sustaining technical account management
Works effectively as a team member, leads the organization and effectively orchestrates internal and external resources
Actively collaborates with and provides feedback to the Offerings Management team and Subject Matter Experts resources within the presales team
Effectively communicates with all critical resources throughout the sales process
Drives accountability of self and all team members to ensure execution of action items
Humility to learn, master and follow NWN processes
Creativity in framing a deal and positioning NWN Offerings to meet the client's business objectives
Passionate business problem solver for customers
Possess solid business acumen skills: Strategic Thinking & Problem Solving, Communication Effectiveness & Influence, Financial Literacy, Analytical Skills, Risk/Exposure Evaluation, Critical Thinking, etc
Position requires on-going self-study to continuously improve skills relative to strategic technology direction and service offerings
Recurring report requirements may include but are not limited to: time sheets, expense reports, billable time sheets, task completion documentation
Other responsibilities as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems or related experience
4-6 years of experience in a technical leadership role on small to medium size projects in the areas of integration or support services
5+ Years Minimum hands-on experience designing complex communications systems
Various industry certification completion (i.e: CCNP, CCDP, or equivalent required, EMC, VMWare, Citrix, NetApp, or HPe written Certification (i.e. EMC Proven Professional, VSTP)
Defined area of Specialization supported by certification or equivalent experience (i.e. Route Switch, VoIP, Unified Communications, Contact Center, Wireless, Server, Storage, Virtualization, Backup and Recovery, VDI)
Knowledge of IP Communications, Networking, Security, End User Computing, Virtualization and Data Center Industry and Solutions
Involvement in Industry Councils, User Groups, as appropriate
Experience with structured project management methodologies
Experience working with solution design, job costing and quality planning
Experience developing/writing technical sales documents
Experience working in a project/team environment
Must possess excellent time management skills
Must possess good organizational skills
Must possess excellent client/customer interface skills
Must possess working knowledge of Visio
Ability to develop/ deliver management presentations
Proficient in MS-Office (Word, Excel, PowerPoint)
Able to architect and design detailed configurations for complex Communications Systems
Able to assess and monitor a complex network to ensure service is provided as designed
Excellent relationship skills
Excellent verbal written communication skills are required
Excellent high-level problem solving skills
Benefits
Medical, dental, and vision plans
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Income protection through disability and life insurance
401(k) with company match
Unlimited PTO
Paid company holidays
Hybrid/remote work
Paid bonding leave for eligible employees
Employee discounts
Access to our Employee Assistance Program (EAP)
Accident, critical illness, long-term care, and hospital indemnity coverages
Legal and identity theft protection
Pet insurance
Supplemental life insurances
Referral bonuses
Charitable donation matching
Allowances for eligible roles
Company
NWN
NWN delivers AI-powered technology solutions for the modern workplace.
1001-5000 employees
H1B Sponsorship
NWN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New State Capital Partners
2015-10-19Private Equity
Leadership Team
Jim Sullivan
President & CEO
Noah Asher
Chief Financial Officer
Recent News
2025-04-22
2024-05-31
Company data provided by crunchbase