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Equity LifeStyle Properties, Inc. · 8 hours ago

Office Manager

Sturgeon Bay, WI

Full-time

Onsite

Entry Level

$19/hr - $20/hr

1+ years exp

Equity LifeStyle Properties, Inc. is seeking an Office Manager to join their team in Door County. The role involves overseeing front office operations, supporting the Property Manager, and ensuring exceptional guest service at the seasonal campground.

CommunitiesProperty ManagementReal EstateResorts

Hiring Manager

Joseph Taconi

Responsibilities

Oversee all front office operations, ensuring efficient daily workflows and exceptional guest service

Act as the primary point of contact for daily and seasonal campers—responding to inquiries, taking reservations, and resolving issues promptly both in-person and over the phone

Support the Property Manager with administrative duties such as scheduling, reporting, and ensuring corporate compliance

Handle financial tasks, including processing payments, deposits, and regular cash handling and balancing

Maintain organized records and seasonal camper files, keeping documents current and compliant with corporate and campground policies

Assist with seasonal site sales by contacting leads, managing waitlists, and coordinating with prospective campers

Communicate and coordinate with vendors, contractors, and service providers to ensure timely delivery of goods and services

Collaborate closely with the Park Manager to address guest feedback, identify process improvements, and deliver outstanding campground experiences

Maintain a welcoming office environment that reflects our values of hospitality, efficiency, and professionalism

Qualification

Customer service experienceAdministrative supportCommunication skillsOrganization skillsMultitasking abilityProficiency with office softwareTeam-oriented spiritAttention to detail