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Aerie by AEO, Inc. · 2 months ago

Manager - DC Operations

Dallas, TX, United States

Full-time

Onsite

Mid, Senior Level

$76K/yr - $90K/yr

4+ years exp

Aerie by AEO, Inc. is seeking an Operations Manager to oversee warehouse activities and ensure efficient and profitable operations. The role involves managing daily functions, developing a productive team, and ensuring compliance with safety regulations while meeting customer expectations.

FashionLifestyle

Responsibilities

Responsible for managing the daily activities of all functions with proper utilization of space and equipment for designated clients in accordance with the agreed upon SLA’s with a high level of quality and accuracy

Understand customer expectations and effectively communicate these expectations to the team

Understand and provide direction for policies on personnel, safety, facilities and security in compliance with local, state and federal regulations

Develop a highly productive and engaged team by actively participating in recruitment, selection, training, performance management, and reward and recognition programs

Assist in implementing standard work procedures, conducting observations to identify process improvements, and ensure procedures are properly and consistently followed

Achieves goals by establishing standards and developing mechanisms that will drive change and process improvements

Addresses performance gaps and takes corrective action, as needed, to ensure each functional area delivers operational goals

Conduct operations in a manner that promotes warehouse security and employee safety in accordance with OSHA and other appropriate policies/procedures

Prepare and analyze daily, weekly productivity reports and address any issues with the team in a timely manner

Provides instruction, coaching, mentoring, and motivation as needed to maintain morale and encourage teamwork and quality performance

Perform daily stand-up shift meetings with associates and communicate daily expectations and any upcoming operational changes

Collaborates with other departments to build and secure support and resources for projects and initiatives

Other duties as assigned

Qualification

Warehouse management systemsOperations managementSupply chain experienceGoogle SheetsMicrosoft OfficeAnalytical skillsProblem-solving skillsTeam leadershipCommunication skillsInterpersonal skills

Required

Bachelor's degree in business, logistics, engineering, or related areas is preferred

At least 2+ years of management in a high-volume Fulfillment or Manufacturing environment (experience within distribution, supply chain and logistics functions)

At least 4+ years of experience working in Operations, preferably in an E-commerce or retail setting

Technical experience in warehouse management systems, Google Sheets, and Microsoft Office suite

Prior experience managing a contingent and seasonal workforce

Proficient in Google platforms and applications; ability to measure results through developing spreadsheets, graphs, and visual aids

Strong analytical and problem-solving skills

Ability to effectively prioritize tasks based on multiple business needs

Ability to handle tight deadlines and scheduling requirements

Aptitude for team leadership—positively influences others to work towards a solution

Strong communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions

Ability to drive continuous improvement in productivity, cost control, service, and inventory accuracy

Strong knowledge of warehouse: policies, procedures, management systems, safety regulations, and employment-related laws

Benefits

Health care benefits (including medical, vision, and dental)

Wellness benefits

401(k) retirement benefits

Life and disability insurance

Employee stock purchase program

Paid time off

Paid sick leave

Parental leave and benefits

Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

Discretionary bonuses and other incentives