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BNY · 18 hours ago

SVP, Market Intelligence

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$125K/yr - $185K/yr

10+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The SVP of Market Intelligence will be responsible for client insight development, competitive benchmarking, trend analysis, and synthesizing data into actionable insights to inform strategic decisions within the Market Intelligence, Marketing and Communications team.

Financial Services

Responsibilities

Client Insight Development: Own deep-dive research on client needs, behaviors, and satisfaction drivers to inform product and service strategies

Competitive Benchmarking: Analyze competitors’ positioning, branding, and strategic moves – and identify whitespace opportunities/strategic recommendations for BNY

Trend Analysis: Identify macroeconomic, regulatory, and industry trends impacting client decision-making

Survey Architecture: Design and/or optimize questionnaires for client satisfaction surveys, brand trackers, and ad hoc surveys ensuring methodological rigor

Data Quality Assurance: Implement processes for clean, reliable data collection and interpretation

Vendor Oversight: Manage external research partners to ensure projects remain on track and deliverables meet exceptional quality standards

Internal Collaboration: Partner with marketing, product, and business line stakeholders to align research outputs with business objectives

Rapid Intelligence Gathering: Perform secondary and desk research leveraging public sources, analyst reports, and proprietary data

Synthesis & Storytelling: Translate raw data into insights and narratives that influence strategic decisions

AI Integration: Deploy AI tools for sentiment analysis, predictive modeling, and automated reporting

Synthetic Testing: Use AI-driven simulations to validate brand and messaging strategies

Continuous Capability Expansion: Stay ahead of emerging AI applications in market research and intelligence

Executive Reporting: Deliver concise, actionable insights to senior leadership

Scenario Planning: Use research to inform risk assessments and future-state planning

Qualification

Market researchSurvey designAI integrationData quality assuranceCompetitive intelligenceStakeholder managementCommunication skillsTeam leadershipProject management