BNY · 1 day ago
SVP, Market Intelligence
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$125K/yr - $185K/yr
10+ years expBNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The SVP of Market Intelligence will be responsible for client insight development, competitive benchmarking, trend analysis, and synthesizing data into actionable insights to inform strategic decisions within the Market Intelligence, Marketing and Communications team.
Financial Services
Responsibilities
Client Insight Development: Own deep-dive research on client needs, behaviors, and satisfaction drivers to inform product and service strategies
Competitive Benchmarking: Analyze competitors’ positioning, branding, and strategic moves – and identify whitespace opportunities/strategic recommendations for BNY
Trend Analysis: Identify macroeconomic, regulatory, and industry trends impacting client decision-making
Survey Architecture: Design and/or optimize questionnaires for client satisfaction surveys, brand trackers, and ad hoc surveys ensuring methodological rigor
Data Quality Assurance: Implement processes for clean, reliable data collection and interpretation
Vendor Oversight: Manage external research partners to ensure projects remain on track and deliverables meet exceptional quality standards
Internal Collaboration: Partner with marketing, product, and business line stakeholders to align research outputs with business objectives
Rapid Intelligence Gathering: Perform secondary and desk research leveraging public sources, analyst reports, and proprietary data
Synthesis & Storytelling: Translate raw data into insights and narratives that influence strategic decisions
AI Integration: Deploy AI tools for sentiment analysis, predictive modeling, and automated reporting
Synthetic Testing: Use AI-driven simulations to validate brand and messaging strategies
Continuous Capability Expansion: Stay ahead of emerging AI applications in market research and intelligence
Executive Reporting: Deliver concise, actionable insights to senior leadership
Scenario Planning: Use research to inform risk assessments and future-state planning
Qualification
Required
Bachelor's degree (or equivalent) or higher
10+ years in market research, insights, or intelligence roles is preferred
Expertise in survey design, advanced analytics, and competitive intelligence
Experience or interest in applying AI to customer research contexts (e.g., predictive analytics)
Exceptional communication and stakeholder management skills
Proven ability to lead high-performing teams and manage complex projects
Preferred
Experience in financial services (or other highly regulated industries) preferred but not required
Benefits
Generous paid leaves, including paid volunteer time
Company
BNY
We help make money work for the world — managing it, moving it and keeping it safe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
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