EverCommerce · 2 months ago
EverPro - Senior AI Engineer
EverCommerce is a leading service commerce platform on a mission to digitally transform the service economy. They are seeking a highly experienced Senior AI/ML Engineer III to serve as the technical leader for their agentic AI platform initiative, responsible for architecting and leading the development of AI services across their portfolio of products.
Digital MediaFinancial ServicesSoftware
Responsibilities
Lead the design and implementation of a scalable, secure, multi-tenant agentic AI platform and MCP server infrastructure
Define technical strategy, architectural blueprints, and component-level specifications for shared AI services
Evaluate and select core technologies, frameworks, and tools to enable robust AI/ML development and deployment
Build and maintain AI/ML Ops pipelines for model training, fine-tuning, deployment, monitoring, and lifecycle management at scale
Define methods to quantify performance and define desired model behavior in business-scoped areas/workflows
Drive comparative testing and benchmarking of LLMs, agents, tools, and supporting components to ensure optimal selections
Lead and mentor a team of AI/ML engineers, fostering technical excellence and a culture of innovation
Collaborate with the AI/ML Product Manager and UX Designer to align technical execution with product strategy and UX principles
Partner with product engineering teams across the portfolio to integrate shared AI platform capabilities into their products
Implement enterprise-grade security, compliance, and observability for all AI platform components
Establish coding, testing, and documentation best practices for reusable AI tooling and services
Champion responsible AI practices, ensuring ethical and trustworthy deployment of AI systems
Qualification
Required
8+ years of software engineering experience, with 4+ years focused on AI/ML systems development
Deep hands-on experience with shipping agents in production, multi-agent orchestration, and LLM-based systems with tool-use and safety guardrails
Proven expertise in AI/ML Ops (CI/CD for models, model registries, monitoring, observability, and versioning)
Strong background in designing and operating large-scale distributed systems or platform infrastructure
Familiarity with model evaluation methodologies, benchmarking, reinforcement learning, fine-tuning and experiment management
Demonstrated experience leading teams of engineers on complex, cross-cutting technical initiatives
Strong systems thinking, architecture design, and technical communication skills
Strong programming skills and experience in Python (PyTorch/TF, HF) and full-stack development. Node.js and TypeScript knowledge a plus
Preferred
Experience implementing or managing MCP (Model Context Protocol) or comparable contextual orchestration servers
Prior work in multi-product SaaS environments or platform teams
Knowledge of security, compliance, and privacy frameworks relevant to enterprise AI deployments
Experience with tRPC (Type-Safe Backend)
Benefits
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Company
EverCommerce
EverCommerce is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Silver Lake
2021-07-01IPO
2019-07-23Private Equity
Recent News
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2025-12-18
2025-12-18
EverCommerce Inc.
2025-11-24
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