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AIG · 1 month ago

Casualty Claims Analyst IV-Auto and GL Adjuster

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

$72K/yr - $87K/yr

2+ years exp

AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Casualty Claims Analyst IV to investigate, evaluate, and negotiate general and auto liability claims. The role involves maintaining high standards of customer service and ensuring timely and accurate claim resolution.

BankingFinancial ServicesInsurance

Responsibilities

Prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards

Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution

Comply with all statutory and regulatory requirements in all applicable jurisdictions

Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file

Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines

Communicates effectively with internal and external customers on claims and account issues

Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory

Effectively manage complex litigated cases while ensuring timely and cost effective outcomes

Prepare Large Loss reports and maintain ongoing claim updates

Qualification

AutoGeneral Liability claimsPropertyCasualty licensesInvestigationDamage evaluationMulti-state adjuster licensesInterpersonal skillsOrganizational skillsDecision-making skillsCollaboration skills

Required

2+ years of Auto and General Liability claim experience

Bachelor's Degree or equivalent work experience

Experience resolving moderate severity injury claims

Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities

Ability to work independently, handle multiple tasks simultaneously and exercise good judgment

Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment

Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals

Knowledge of claim handling procedures and best practices

Property and Casualty licenses required

Preferred

Multi-state adjuster licenses a plus

Benefits

A range of competitive benefits

Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development