Brillio · 2 weeks ago
Associate Director, Delivery & Program Management - SNOW
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expBrillio is seeking an Associate Director for Delivery & Program Management, responsible for leading the ServiceNow program and ensuring timely and budget-compliant delivery of all contracted deliverables. The role involves developing governance mechanisms, managing stakeholder relationships, and providing technical expertise in planning and execution.
AnalyticsArtificial Intelligence (AI)Big DataCloud ComputingConsultingEnterprise ApplicationsMachine LearningMobile
Responsibilities
Overall Program leadership, guidance and oversight
Ensure on-time on-budget delivery to agreed quality standards of all committed and contracted deliverables
Develop governance and reporting mechanisms to ensure all stakeholder have transparent visibility of contractual commitments, risk & issues, and financials
Develop and implement resource strategies and process mechanisms
Provide counsel to senior stakeholders, delivering constructive challenges and managing conflict
Establish performance expectations and lead project managers and team member expectations of delivery requirements, outcomes and results
Manage scope and budget variance, communicate change requests and participate in the scope resolution process
Ensure scope of the program aligns with business priorities
Manage program-level risks and dependencies
Create a collaborative and high-level coordination across broad range of stakeholders
Provide technical expertise in planning, execution and leadership
Act as the trusted advisor to senior client stakeholders, and ensure the team are considered an integral part of the client team
Maintain good positive working relationship with ITSM, Operations, Development and Business stakeholder teams and in particular the Client sponsor and exec team
Qualification
Required
5–10 years of IT Project Management experience, including at least 2 years as a Program Manager
PMP or CAPM certification required
Excellent MS Project skills with the ability to create robust, traceable project schedules and critical paths
Extensive experience delivering large-scale global transformation programs covering people, process, and technology dimensions
Demonstrated ability to manage effective relationships with senior business and IT stakeholders, up to CXO level
Proven capability to motivate and build 'one team' cultures, strengthening global, multi-disciplinary, and multi-cultural teams
Strong expertise in establishing and executing governance models, milestone tracking, and enterprise PMO frameworks
Excellent communication and articulation skills — able to translate complex technology concepts into clear, actionable insights
Understanding of relevant industry compliance standards and regulations
Solid knowledge of IT Service Management (ITSM), Hardware Asset Management (HAM), and delivery assurance principles
Hands-on experience with ServiceNow delivery and enhancement projects, ideally including HAM
Preferred
Experience in BFSI markets preferred
Company
Brillio
Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.
5001-10000 employees
H1B Sponsorship
Brillio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (258)
2024 (240)
2023 (281)
2022 (314)
2021 (196)
2020 (406)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Orogen Group
2023-09-05Private Equity
2019-01-14Acquired
Leadership Team
Raj Mamodia
Chairman, Founder & CEO
Santosh Padmanabhan
Architect
Recent News
Financial Express
2025-03-21
Canada NewsWire
2025-03-12
Company data provided by crunchbase