ada CX · 2 days ago
Strategic Account Executive
United States
Full-time
Remote
Senior Level
5+ years expAda is an AI customer service company dedicated to enhancing customer service through automation and strategic expertise. The Strategic Account Executive will be responsible for expanding the client base, managing sales motions for Strategic accounts, and achieving revenue growth through exceptional client relationships.
Artificial Intelligence (AI)ChatbotIntelligent SystemsMachine LearningSaaSSoftware
Responsibilities
Own the entire sales motion for Strategic accounts
Manage and close expansion opportunities within your existing customer base
Build and maintain a strong sales pipeline alongside Sales Development Representatives, achieving net-new business quotas
Develop a territory plan that supports the successful execution and achievement of sales targets
Accurately forecast quarterly results to Sales Leadership
Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders
Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives
Qualification
Required
5-10 years of Account Executive experience selling B2B SaaS solutions into Strategic and Enterprise accounts
Proven track record of achieving and exceeding quotas
Demonstrated experience prospecting and building pipeline in a competitive market
Proven ability to sell into the C-Level and navigate complex cycles
You thrive in a fast-paced environment and enjoy being a team player to those around you
You have strong sales acumen, executive presence, effective time management and organization skills
You are open to travel for client visits
Preferred
Prior experience in customer service automation and/or Generative AI sales is considered a plus
Benefits
Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.
Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
Company
ada CX
Ada is an AI customer service company making service extraordinary for everyone.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$192.37MKey Investors
FedDevSpark CapitalAccel
2025-03-04Grant· $1.75M
2021-05-07Series C· $130M
2020-03-19Series B· $44M
Leadership Team
Mike Murchison
Co-Founder & CEO
David Hariri
Co-Founder, Designer, Developer
Recent News
Business News Americas
2025-11-01
Prolific North
2025-10-21
Company data provided by crunchbase