Perplexity · 2 weeks ago
Forward-Deployed Engineer - API Platform | London, NYC, Seattle, SF
Perplexity AI is a company that powers AI-native search, retrieval, and automation for innovative companies. They are seeking a Forward-Deployed Engineer to serve as a technical partner for API customers, guiding them through architecture design, integration, and optimization while collaborating with internal teams to enhance API adoption.
Artificial Intelligence (AI)ChatbotMachine LearningNatural Language ProcessingSearch Engine
Responsibilities
Serve as the dedicated technical partner for strategic API Platform customers, guiding them through architecture design, integration, and optimization
Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed
Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation
Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability
Capture and synthesize customer feedback to improve API features, SDKs, and developer experience
Maintain deep familiarity with the API Platform's latest capabilities, competitive positioning, and best practices, and use this knowledge to advise customers
Qualification
Required
5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience
Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency
Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments
Excellent communicator who can work with both developer teams and non-technical stakeholders
Bachelor's degree in Computer Science or equivalent hands-on experience
Preferred
Experience working with search, retrieval-augmented generation (RAG), or AI/ML APIs
Background in developer tools or platform engineering, especially in high-scale or low-latency environments
Strong familiarity with Python or JavaScript for building integrations, SDKs, or prototypes
History of working at startups or small teams where you owned customer projects end-to-end
Company
Perplexity
Perplexity is an AI-powered answer engine designed to provide accurate, real-time responses to user queries.
H1B Sponsorship
Perplexity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (7)
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$1.48BKey Investors
Cristiano RonaldoNuVenturesAccel
2025-12-05Undisclosed
2025-09-10Series Unknown· $200M
2025-08-15Secondary Market
Recent News
Business Insider
2026-01-11
2026-01-11
Android Authority
2026-01-11
Company data provided by crunchbase