Frank Winston Crum Insurance · 17 hours ago
GL Litigation and Complex Claims Specialist
Frank Winston Crum Insurance is a leading provider of Workers' Compensation and General Liability policies, dedicated to meeting the diverse needs of businesses. The GL Litigation and Complex Claims Specialist will manage and resolve complex general liability claims, working closely with legal counsel and insureds to achieve optimal outcomes.
Responsibilities
Investigates, evaluates and brings to timely resolution of an inventory of the most severe and complex general liability claims in the company’s inventory of which most are litigated and may involve large property damage, catastrophic bodily injury, and other coverages in accordance with established claim handling standards and applicable state regulations and laws
Understands and is able to implement proactive litigation management principles and techniques and works well and proactively with defense counsel and insureds to reach optimal outcomes
Understands and can analyze complex general liability coverage issues and handles complex coverage issues including issuing reservation of rights letters and denial of coverage letters
Negotiates the duty to defend and indemnify with liable insurers when appropriate
Demonstrates a strong knowledge and understanding of litigation defense strategy and trial preparation via proper utilization of experts, independent medical reviews or exams, evaluation of liability and damages regarding complex bodily injuries and property damage claims
Demonstrates a strong knowledge and understanding of resolution techniques such as high-low agreements, proposals for settlement, offers of judgement to obtain optimal outcomes
Demonstrates an understanding of how to evaluate and respond timely to time limit demands in various states such as Texas, Florida and Georgia, consumer complaints and Department of Insurance
Complaints often filed and associated with general liability claims
Demonstrates knowledge of residential and commercial building construction, repair processes, and understands how to review and analyze the accuracy of damage reports prepared by contractors, engineers, and appraisers in order to assess property damage
Demonstrates strong negotiations skills in alternative dispute resolution forums such as mediations and assists in finding early resolutions in order to obtain optimal outcomes when appropriate
Demonstrates an understanding of reserving requirements and philosophies and is able to maintain appropriate reserves on all assigned claim files
Identifies claims effectively with potential severity and institutional risk and timely escalates those claims with proper detailed reports detailing claim exposure, status, payments, reserve, litigation
Qualification
Required
Bachelor's degree in a related field or equivalent experience
8-10 years of general liability claims adjusting experience with exposure of $500,000 or more
Holds Proper Public adjuster licenses in Florida and/or Texas and other states with the ability to obtain additional licenses as needed
Preferred
Juris Doctorate
Benefits
Health Insurance is zero dollar paycheck cost for employee's coverage and only one-hundred-ninety-five dollars a month for family!
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Employee Assistance Program at no cost to the employee
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education reimbursement
PTO cash out
Tickets at Work
Access to the Corporate America Family Credit Union
Employee and client referral bonus programs
Disaster Relief Fund for employees
Company
Frank Winston Crum Insurance
Frank Winston Crum Insurance is a commercial insurance carrier that specializes in providing workers’ compensation & liability insurance.
Funding
Current Stage
Growth StageRecent News
Frank Winston Crum Insurance
2025-09-30
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