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Imperative Logistics · 4 months ago

National Account Manager - New Business Sales - Imperative Expedite

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $120K/yr

5+ years exp

Imperative Logistics specializes in time critical air and ground shipments, focusing on exceptional, personalized service. The National Account Manager will drive revenue growth by identifying new business opportunities and cultivating long-term relationships while delivering tailored transportation solutions.

Transportation/Trucking/Railroad

Responsibilities

Lead new business development efforts and expand Imperative Expedites market presence

Build and nurture long-term relationships with key decision-makers at existing and prospective client organizations

Research, qualify, and develop sales leads using various sources including industry events, directories, digital tools, and referrals

Engage with sales leads provided by the Corporate Sales Office and global partners, ensuring timely follow-up and conversion strategies

Conduct in-person and virtual meetings, including travel to present Imperative Expedites value proposition

Deliver compelling, client-focused presentations that showcase our logistics solutions, operational capabilities, and service advantages

Oversee onboarding and implementation of new clients, ensuring smooth transition and long-term satisfaction

Coordinate customer training and manage ongoing client support in collaboration with operations and account management teams

Develop customer-specific SOPs and pricing strategies that support service excellence and operational consistency

Support CRM data integrity by maintaining accurate records of customer activity, pipeline updates, and touchpoints

Serve as a strategic partner to both internal teams and clients, leveraging your experience to support company-wide growth efforts

Lead by example—providing mentorship and guidance to junior sales team members when appropriate

Qualification

Expedited shipping salesAir ExpressExpedited Ground TransportationAir Charter ServicesValue-Added ServicesCRM toolsAnalytical skillsCommunication skillsProblem-solving skillsStrategic thinking

Required

Minimum of 5 years of experience in expedited shipping sales, with a strong understanding of Air Express, Expedited Ground Transportation, Air Charter Services, and Value-Added Services

Bachelor's degree preferred; equivalent combination of education and experience will be considered

Proven success in managing sales territories, negotiating large deals, and delivering complex presentations

Strong analytical, communication, and problem-solving skills

Demonstrated ability to think strategically and execute tactically

In-depth knowledge of expedited logistics operations, pricing models, and customer service excellence

Familiarity with CRM tools and sales reporting systems

Must be comfortable with traveling regularly to customers, potential customers, meetings, and other as needed

Preferred

Selling expedited freight, shipping, freight forwarding in key verticals including Healthcare, Biotech, Life Sciences, Aerospace, Advanced Manufacturing, Technology, Specialty Automotive, and Specialty Chemicals

Preferred Locations: Chicago, Houston, Dallas, Minneapolis