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Chase · 3 months ago

Senior Associate, Design Program Manager

1230 Avenue Of The Americas, New York, NY, 10020, US

Full-time

Onsite

Mid, Senior Level

$114K/yr - $155K/yr

5+ years exp

Chase is seeking a Senior Associate, Design Program Manager to join their global design team. This role involves overseeing the delivery of complex programs, driving operational improvements, and fostering collaboration across design, product, and technology teams.

BankingFinancial Services

Responsibilities

Oversee the delivery of assigned portfolios or programs by partnering with design leads and product partners to translate roadmap needs into actionable plans

Facilitate program-level reporting, including status, impact, and financial updates, while managing risks and driving issue resolution

Drive the adoption and evolution of the design system by collaborating with cross-functional teams and ensuring alignment with organizational goals

Work closely with design, product, and engineering teams to incorporate quality mechanisms throughout the product development lifecycle

Lead the design team's adoption and improvement of Agile practices, promoting cross-functional collaboration and efficiency

Develop, maintain, and share best practices, standard operating procedures, and templates for the portfolio and broader team

Advocate for the role of design in product development by educating stakeholders and translating design deliverables into tangible business outcomes

Drive collaboration and maintain a pulse on team health and morale, communicating risks and improvement opportunities to leadership

Qualification

UX program managementAgile practicesJiraFigmaConfluenceMS Office SuiteProject Management CertificationCommunication skillsRelationship buildingFacilitation skills