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SHI International Corp. · 8 hours ago

Integration Center Tech I

Piscataway, NJ

Full-time

Onsite

New Grad, Entry Level

$39K/yr - $50K/yr

0+ years exp

SHI International Corp. is a global provider of IT solutions and services, committed to diversity and professional growth. The Integration Center Tech I is responsible for completing customer orders by performing various technical configurations, integrations, and asset management tasks within a large team.

HardwareInformation TechnologySoftware

Responsibilities

Perform system imaging using tools such as Ghost, USB boot, and PXE boot, in accordance with technical procedures and project requirements

Install and upgrade computer hardware components, including memory, hard drives, and NICs, following manufacturer guidelines and best practices

Configure software and operating systems on a range of computer and mobile devices, ensuring compatibility and proper setup

Conduct BIOS configurations and upgrades based on device specifications and update protocols

Utilize Microsoft Dynamics AX for order tracking, asset check-in/check-out, and accurate asset information recording

Tag assets and manage asset inventory throughout their lifecycle, maintaining detailed records and supporting asset management processes

Unpack, pack, and kit hardware and components, preparing equipment for deployment or shipping according to project needs

Communicate regularly with management to escalate issues, provide status updates, and ensure customer order requirements are met

Interpret technical instructions, manuals, and troubleshooting guides to resolve issues and support project execution

Independently acquire new technical skills and adapt to evolving technologies to maintain high levels of competency

Qualification

System imagingHardware installationSoftware configurationMicrosoft Dynamics AXTechnical troubleshootingAsset managementWillingness to learnTeamworkInitiativeTime managementCritical thinkingDetail-oriented

Required

Associate degree in Computer Science or a related field, completion of an accredited trade school computer training program, or equivalent relevant work experience required

6 months disassembling and/or assembling computers and configuring Windows operating systems

Ability to move or lift up to 50 lbs

Ability to stoop, bend, kneel, and squat for extended periods of time

Preferred

Experience installing, configuring, and troubleshooting IT Hardware preferred

Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Basic