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Scismic · 2 months ago

Team Leader, Critical Time Intervention (CTI)

New York City, New York

Full-time

Onsite

Mid, Senior Level

$97K/yr - $97K/yr

3+ years exp

Scismic is supporting a non-profit corporation dedicated to assisting individuals with mental illness for over 45 years. They are seeking a Team Leader for the Critical Time Intervention (CTI) program to oversee operations and ensure effective service delivery to vulnerable New Yorkers.

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Responsibilities

Ensures the delivery of program services with fidelity to the CTI Model and in compliance with OMH and Medicaid regulatory standards

Recruits and supervises program staff

Conducts initial and continuing staff training

Ensures the implementation of safety and emergency services

Liaises with partnered hospital systems to manage referrals and facilitate access to services

Manages outreach and engagement, admissions and discharges, assessment, case presentations, and team assignments

Oversees assessments and service planning to assure timely access to appropriate services

Ensures the documentation of program services in client charts and program records

Responds to inpatient and ER admission alerts and contacts medical providers/hospitals for admission/discharge information

Conducts quality assurance audits and activities to assess the effectiveness of services delivered, to ensure member charts & documentation are in compliance, and to ensure that quality services are being delivered to clients

Ensures required reporting to regulatory bodies and third-party payers

Certifies the eligibility for billing to third parties for program services rendered

Ensures the appropriate use of client service dollars by approving plans and expenditures

Convenes weekly team meetings ensuring that the entire caseload is reviewed, follow up activities are assigned and all requested follow up activities are conducted

Monitors phases of services and manages caseloads according to phases

Maintains and updates resource list for staff

Regularly updates supervisor on clients at risk, as well as personnel matters

Investigates incidents and reportable events

Ensures timely and accurate recording and reporting of data

Coordinate staff schedules and manage on-call requirements ensuring timely response to referrals and clinical events

Responsible for payroll reports, reviewing employee timesheets, monitoring hours worked and vacation time

Submits other reports as required

Is on call for emergencies

Duties as assigned by supervisor

Qualification

Licensed Practitioner of the Healing ArtsClinical documentationMotivational interviewingManagement experienceLeadership skillsCommunication skills

Required

A Licensed Practitioner of the Healing Arts (LPHA) with 3–5 years of post-licensure experience working with individuals who have mental health, or co-occurring mental health and substance use disorders, preferably with experience collaborating with hospital systems

Demonstrated competency in clinical documentation, motivational interviewing, stage-wise treatment, and motivational interviewing

Strong written and verbal communication skills and strong leadership skills