GE Aerospace · 13 hours ago
Field Service Engineer
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $85K/yr
2+ years expGE Aerospace is a leading global 3D printing solutions innovator. The Field Service Engineer will be responsible for developing strong relationships with customers, ensuring satisfaction, and maintaining equipment in the Americas Region. This role involves installing, performing preventive maintenance, and training on additive manufacturing machines to ensure optimal performance and quality standards.
AerospaceCommercialManufacturing
No H1B
U.S. Citizen Only
Responsibilities
The Field Service Engineer will work on a team or individually, to install, perform preventive maintenance, repair and training across the region
Perform total system level troubleshooting on complex multi-symptom problems
Able to communicate technical ideas, trainings and subjects through written and verbal communications
Work with Service and Additive engineering teams to resolve complicated mechanical, electrical, electronic, and /or process problems for customer machines
Help in all areas of site preparation (coordination of labor and materials) with minimal supervision
Document all work performed using computer-based service reporting procedures
Maintain effective quality systems and programs according to the GE Aerospace Service Quality Policy Statement
Responsibly complete all administration tasks on time (e.g., ensure timely completion of Service Bulletins and PMs inspections documentation for assigned accounts)
Maintain daily interface with Customer technicians on equipment status to ensure satisfaction of primary customers
Qualification
Required
B.Sc. Engineering / Associates degree and 2 years technical experience, a High School Diploma and 5 years field service or electrical / mechanic technician experience, or equivalent military experience
Willingness to travel domestically and internationally as business requires
Willingness to work Weekends and Holidays as needed
Proficiency to logically troubleshoot at subsystem and system level, using identifiable problem-solving techniques
Shows Initiative, high standards, motivation and outside of the box thinking
Demonstrated ability to work well with limited direction and information
Demonstrated ongoing effort to maintain knowledge of current technology
Excellent communication skills, listening skills, and interpersonal skills
Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)
Note: Military experience is equivalent to professional experience
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Benefits
Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach
A 24/7 nurse-based resource
Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
Retirement benefits include the GE Retirement Savings Plan
A tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time-off for vacation or illness
Company
GE Aerospace
GE Aerospace is a provider of jet and turboprop engines, as well as integrated systems.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.01BKey Investors
JobsOhioUS Department of EnergyAir Force Research Laboratory
2025-07-22Post Ipo Debt· $2B
2025-01-10Grant· $9M
2024-04-02IPO
Leadership Team
Amy Gowder
President and CEO Defense and Systems
H. Lawrence Culp
Chairman & CEO, GE Aerospace
Recent News
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