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RWJBarnabas Health · 2 weeks ago

Communications Operator

Rahway, NJ

Full-time

Onsite

New Grad, Entry Level

$17.82/hr - $17.82/hr

RWJBarnabas Health is seeking a Communications Operator for their IT&S Telecommunications department. The role involves relaying incoming and outgoing calls, monitoring telephone and paging systems, and ensuring effective communication within the hospital environment.

DiabetesHealth CareNeuroscienceOutpatient CareRehabilitation

Responsibilities

Relays incoming and outgoing calls promptly and courteously

Handles callers professionally and helpfully

Monitors operations of telephone and paging systems

Ensures that telephone equipment is in good working order and that problems are reported to the proper department

Monitors emergency alarms and medical alarms located in the office

Communicates medical and other information to authorized recipients

Operates the hospital s telecommunication systems i,e

Multi-line phone systems and computer based switchboards and in-house paging system

Announces and beeps medical codes, disasters, and other emergencies in accordance with hospital and system policies

Maintain accurate records of emergency calls

Demonstrates a thorough awareness of and familiarity with information resources in the department

Works closely with other hospital staff to ensure seamless communication and patient satisfaction

Qualification

Telecommunications experiencePhone systems operationCustomer service experienceMedical terminology knowledgeHandle stressOther languagesEnglish proficiencyVerbal communication