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Solomon Page · 2 weeks ago

Social Media Community Manager

New York, NY

Contract

Hybrid

Mid Level

3+ years exp

Solomon Page is a specialty staffing and executive search solutions provider, and they are seeking a Community Manager to oversee social media strategies for a top beauty company. The role involves managing social content, developing influencer strategies, and engaging with user-generated content while ensuring alignment with the brand's voice.

Asset ManagementConsultingProfessional Services

Responsibilities

Forecast and oversee the owned social strategy (calendars, new launch plans, end of month analytics)

Act as the social content editor for all owned social content prior to the Director of Digital’s review

Develop and execute an owned Influencer and advocacy strategies

Research, pitch, and lead on brand collaboration efforts and campaigns

Create and submit content briefs with Director of Digital

Have a sharp attention to detail, spelling, and editing

Manage the Sprinklr Account for the brand and allocate the cases to the appropriate party

Ideate and write the Instagram content

Engage with and source UGC

Become fluent in brand’s tone of voice

Have a sharp attention to detail, spelling, and editing

Support brand’s digital through trend report across social platforms (Instagram)

Attend digital meetings and act as the note taker for the team

Proactively research new creators that fit the brand

Attend brand trainings, work sessions and meetings to stay up to date with social strategies and best practices

Alert critical customer complaints to internal Brand teams and assist with problem solving

Provide social content and engagement recommendations based on consumer feedback and trends

Stay up to date on new social media platforms, tools, and best practices

Follow Brand provided social FAQ documents for launches and key social moments

Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer

Qualification

Social media experienceDigital marketing skillsContent creationMicrosoft applicationsProject managementWriting skillsAttention to detailProblem-solving abilityTeam collaborationAdaptability

Required

Bachelor's Degree

3-5 years' social media/digital experience in the beauty industry

Roll-up-the-sleeves and work mindset

Experience in corporate environment

High level of organization, attention to detail and positive attitude

Excellent time and project management skills

Knowledge and experience with major social media platforms required

Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team

Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends

Report back to internal team to funnel insights into product / experience / content creation strategy

Interest in beauty, fashion and/or lifestyle brands

Exceptional writing skills

Excellent problem-solving ability

Proficient in Microsoft applications including PowerPoint, Word and Excel