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Cooper University Health Care · 1 month ago

Customer Service and Business Development Coordinator - Cooper Auto Group Corporate

14701 N Kelley Ave, Edmond, OK 73013, USA

Full-time

Onsite

New Grad, Entry Level

Cooper University Health Care is a family-owned business committed to excellence and integrity. They are seeking a Customer Service and Business Development Coordinator to manage client calls and schedule service appointments for their dealerships in the OKC metro area.

Health CareInnovation Management

Responsibilities

Handle inbound and outbound service client calls in an upbeat, friendly, and helpful manner to assist the client in making appropriate service related appointments

Determine client transportation needs while their vehicle is being serviced

Transfer calls to appropriate service personnel as necessary

Answer basic questions regarding warranty and schedule appropriate service appointment to resolve the issue

Document all calls and client information on CRM software

Qualification

Customer service skillsVerbal communicationWritten communicationCRM softwareAutomotive service knowledgePhone skillsComputer skillsInterpersonal skillsOrganizational skills

Required

Professional appearance with excellent verbal and written communication skills

Excellent interpersonal skills and the ability to work well in a team environment

Pleasant and courteous personality, strong administrative and organizational skills

Must be able to pass pre-employment screens

Strong phone and computer skills

Preferred

customer service skills developed through experience in retail, call center, and sales environments

Automotive service experience and knowledge of X-Time and CDK

Benefits

Medical

Dental

Vision

Life and AD&D

Disability

EAP

401(k)

PTO

Paid Vacation

Paid Holidays

Employee Discounts

Company

Cooper University Health Care

Glassdoor3.6

Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.

Founded in 1887