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OCHIN, Inc. · 1 month ago

CLIENT BILLING PARTNER- SELF PAY/CALL CENTER

United States

Full-time

Remote

Mid Level

$25.36/hr - $54.18/hr

3+ years exp

OCHIN, Inc. is a nonprofit leader in health care innovation and a trusted partner to a national provider network. The Client Billing Partner is responsible for revenue cycle management and account management, focusing on maintaining and building relationships with member clients while ensuring high-quality customer service.

Health CareNon Profit

Responsibilities

Deliver efficient and effective accounts receivable services on behalf of member clients to optimize reimbursement outcomes

Support OCHIN’s revenue cycle performance indicators to ensure the financial health of both clients and the organization

Take ownership of project deliverables by tracking progress, monitoring team member responsibilities, and ensuring all deadlines are met

Submit final project outcomes to the supervisor, maintaining accountability for quality and timeliness

Monitor and analyze billing trends to identify potential impacts on key performance indicators (KPIs)

Communicate relevant findings to member clients and collaborate with Supervisors to escalate unresolved issues to Operations Managers when necessary

Collaborate with Billing Specialists to ensure accurate and timely processing of patient claims across various payer types, including Medicare, Medicaid, Managed Care, Workers’ Compensation, motor vehicle and personal injury claims, third-party payers, self-pay/uninsured, and commercial insurance

Ensure compliance with payer requirements and organizational policies

Other duties as assigned

Qualification

Revenue Cycle ManagementClaims ProcessingMedical Billing CertificationEPICs Resolute SystemFQHC ExperienceAnalytical ThinkingCustomer ServiceTeam CoordinationAttention to Detail

Required

3-5 Years of experience in billing and / or coding revenue cycle experience preferred

Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge preferred

FQHC Experience and knowledge preferred

Medical Billing Certification from the American Academy of Professional Coders (AAPC), preferred

Experience working in EPICs Resolute system Required

For Acute Care hospital work, rural hospital experience is required

Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment