Opportunity Builders, Inc. · 1 month ago
Vice President of Strategic Operations
Millersville, MD
Full-time
Onsite
Director/Executive
8+ years expOpportunity Builders, Inc. is seeking a Vice President of Strategic Operations to join their Executive Leadership Team. This role is responsible for advancing organizational strategy, quality, and mission impact, while overseeing key areas such as quality assurance, workforce development, and marketing. The VP will collaborate closely with the CEO to implement growth opportunities and enhance existing services.
CharityHealth CareSocial AssistanceSocial Impact
Responsibilities
Research and explore opportunities for service expansion, funding diversification, and mission-related business or social enterprise ventures
Develop and present strategic recommendations to the CEO and Leadership Team
Lead or assist with feasibility studies and implementation planning for new initiatives
Foster a positive, inclusive workplace culture built on mutual trust, collaboration, and employee engagement
Serve as the lead for planning staff recognition and appreciation efforts, in-service days, and organizational teambuilding initiatives
Facilitate or oversee special projects and committees (e.g., Ambassadors Committee, vendor selection, RFP processes)
Serve as an active member of OBI’s Leadership Team, contributing to overall organizational strategy and success
Analyze and evaluate current systems and processes, and make viable recommendations to improve efficiencies and quality across the agency (including but not limited to programs, room/space rentals, fleet management, etc.)
Supervise and support the Senior Manager of Quality Assurance to ensure OBI’s compliance with all licensing, accreditation, and regulatory requirements
Guide the agency through surveys, audits, and accreditation reviews to achieve the highest possible ratings
Stay current on regulations impacting OBI’s operations and ensure policies and procedures reflect these standards
Develop and maintain agency-wide policies and procedures, ensuring they align with funder and governing body expectations
Serve as an administrator for OBI’s consumer information management system (currently iCareManager), overseeing system design, maintenance, and staff training
Supervise the Manager of Workforce Development, ensuring delivery of high-quality employment services that result in meaningful, competitive employment for people with disabilities
Develop and monitor departmental budget, preparing revenue and expense projections within stated deadlines each year, and monitoring financial statements monthly making adjustments as needed
Oversee departmental billing, and reporting for all relevant funding sources (DORS, DDA, and grants)
Stay informed on industry trends, workforce policy, and local labor market needs
Cultivate relationships with key community and industry partners (e.g., DOL, AAWDC, DORS, AACPS, DDA)
Supervise the Coordinator of Marketing & Communications to ensure consistent, effective messaging across all channels
Oversee maintenance of the agency CRM (Network for Good) to ensure accurate data regarding donations and contact information for stakeholders
Ensure OBI’s communications reflect the organization’s values and positive workplace culture
Represent OBI at community and business networking events to raise awareness of the agency’s mission and impact
Support the development of outreach materials and volunteer engagement strategies to strengthen community involvement
Oversee the planning, implementation, and ongoing enhancement and growth of THE FUSE, OBI’s monthly inclusive nightclub
Recruit and coordinate volunteers to ensure adequate staffing for each event
Develop and implement strategies to expand visibility, attendance, and community engagement
Partner with the development team to identify sponsorship opportunities to sustain operations and keep ticket costs low
Perform additional responsibilities as assigned by the CEO
Qualification
Required
Master's degree in business, psychology, counseling, education, human services, or related field preferred; equivalent combination of education and experience may be considered
Minimum of 8 years of experience in the disability services field, with progressively increasing leadership responsibilities
Minimum of 8 years of supervisory experience, including managing leaders or multi-level teams
Knowledge of Developmental Disabilities Administration (DDA) services and regulations required
Demonstrated skills in organizational development, strategic planning, and change management
Strong track record of community engagement, partnership development, or business collaboration
Excellent written and verbal communication skills; proven ability to communicate effectively with diverse internal and external stakeholders
Ability to work independently while fostering collaboration and teamwork across departments
Preferred
Experience with Division of Rehabilitation Services (DORS) preferred
Company
Opportunity Builders, Inc.
OBI’s mission is to support youth and adults with disabilities to experience full inclusion in their communities as they learn, work, and pursue their paths to personal success.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jess Mill, CPA, MBA
Chief Financial Officer
Company data provided by crunchbase