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Thorlabs · 3 months ago

Regional Sales Manager - West Coast

San Francisco, California, United States

Full-time

Hybrid

Mid, Senior Level

Thorlabs is committed to advancing photonics technologies and is seeking a Regional Sales Manager to develop and maintain relationships with OEM customers and Key Accounts. This role focuses on new business generation, customer communication, and collaboration with internal teams to deliver custom solutions.

Health CareManufacturing

Responsibilities

Identify new opportunities and new markets for the Thorlabs OEM team representing Thorlabs catalog of over 22,000 products as well as complete custom solutions and capabilities

Qualify and understand OEM customer technical needs (physics/engineering background required, optics/laser expertise preferred) to lead internal team of experts to deliver on OEM customer projects

OEM and Key Account Management

Dedicated point of contact for the customer

Ensure that products and services meet or exceed customer expectations

Handle all negotiations with OEM customers and Key Accounts

Be the customer’s advocate within Thorlabs

Work with OEM Project Managers, Solutions Engineers, and Sales Coordinators to provide customers with custom solutions from project conception to project end–of-life strategies

Provides accurate sales forecasting to Industrial Sales Manager and helps define sales growth strategies for the region and specific target market growth

Provides market feedback to R&D and MarCom groups

Regular travel to customer facilities, industry trade shows, and Thorlabs locations. 30-50% travel is typical

Manage and maintain pipeline and opportunities in CRM