CME Federal Credit Union · 1 month ago
Member Care Advocate
Columbus,OH,US
Full-time
Onsite
Entry Level
2+ years expCME Federal Credit Union is a financial institution dedicated to serving the community of Franklin County and surrounding areas. They are seeking a full-time Member Care Advocate to perform member requests and suggest financial services, while providing excellent customer service in a fast-paced environment.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Accurately perform member requests
Uncover and suggest financial services to meet the member’s needs
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay
Take initiative and finds solutions
Qualification
Required
High school diploma or equivalent
At least 2 years consistent sales and/or service experience
Friendly, approachable, empathetic, and accountable
Great communication skills
Solutions and detail oriented
Ability to remain accurate while working in a fast paced environment
Flexible and a multitasker
Preferred
Financial institution experience
Benefits
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
Company
CME Federal Credit Union
Cme Federal Credit Union focuses on the well-being of the community with financial services such as banking, planning, loans and investment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kayla Selhorst, CCUE
SVP/Chief Operating Officer
Recent News
EIN Presswire
2025-08-01
GlobalFinTechSeries
2023-05-24
Company data provided by crunchbase