SMS Data Products Group, Inc. · 2 months ago
Field Services Lead
California, United States
Full-time
Onsite
Senior Level
5+ years expSMS Data Products Group, Inc. is a dynamic systems integrator established in 1976, delivering innovative solutions to support federal government missions. The Field Services Lead will manage a team providing IT communication infrastructure support, ensuring operational efficiency and the execution of field service activities.
GovernmentHardwareInformation TechnologySoftwareTelecommunications
No H1B
Security Clearance Required
Responsibilities
Oversight and management of activities within the Field Service Support Team
Develops procedures that support the execution of Field Service activities, including process flows, roles, and responsibilities definition, and reporting schema to enable the establishment of appropriate touch points and engagements
Coordinate with several IT Service Providers to provide timely information and resolutions to end users
Refines procedures and processes for continual improvement and optimization
Maintain open dialog with RQIC Leadership and ARTEMIS VI Program Manager
Maintain inventory of network parts, hardware, and consumables required to maintain communication rooms
Create and compile materials list required to complete Field Services projects
Maintain communication room drawings, floor plans, and rack elevation drawings detailing physical location of all equipment and patch panels (i.e. copper and fiber) within rack
Maintain all physical network equipment documentation
Maintain communication room systems when required IAW industry standards
Qualification
Required
5+ years combined experience in telecommunications infrastructure, facility design, and networking/communication hardware installation
3+ years team lead experience
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) and Microsoft Visio
BICSI Technician certification
Minimum of a DoD Interim Secret security clearance or the ability to obtain one
Preferred
Familiarity with DoD IT infrastructure requirements
Familiarity with Microsoft Teams and SharePoint
Company
SMS Data Products Group, Inc.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Rosecan
President & CEO
Chuck Luedke
Chief Technology Officer
Company data provided by crunchbase