El Cortez Hotel & Casino ยท 1 month ago
Front Desk Agent
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelEl Cortez Hotel & Casino is a vibrant and welcoming hub designed to provide exceptional service to members and guests. The Front Desk Agent is responsible for greeting guests, managing reservations, handling inquiries, and ensuring a seamless experience for all members and visitors.
Entertainment
Hiring Manager
Destiny Erazo
Responsibilities
Greet and assist members, clients, and visitors with professionalism and warmth
Answer phone calls, emails, and in-person inquiries promptly and courteously
Manage check-in and check-out processes efficiently
Assist with meeting room bookings, workspace reservations, and event coordination
Maintain cleanliness and organization of the front desk and lobby area
Handle basic administrative tasks, such as filing, data entry, and scheduling
Support the operations team with daily workspace needs
Ensure that El Cortez service standards are consistently met
Qualification
Required
Strong interpersonal and communication skills
Ability to remain calm and professional under pressure
Proficiency in Microsoft Office and basic computer systems
Highly organized with strong attention to detail
Availability to work a consistent full-time schedule, including possible evenings or weekends
Preferred
Previous experience in hospitality, coworking spaces, or customer service
Experience with reservation/CRM software
Company
El Cortez Hotel & Casino
El Cortez Hotel and Casino is one of the oldest and most iconic casinos in Las Vegas.
Founded in 1941
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase