Full Time General Manager - Mall of America jobs in United States
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Build-A-Bear Workshop ยท 3 months ago

Full Time General Manager - Mall of America

Build-A-Bear Workshop is a specialty retail company known for its engaging store experiences. They are seeking a General Manager who will be responsible for executing the store experience, leading the team, and achieving financial goals while maintaining operational efficiency.

ConsumerCustomer ServiceToys

Responsibilities

Serve as a role model leader, embodying the values and standards of the organization
Recruit, hire, and train a high-performing store team
Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences
Responsible for the development and growth of their store team
Ensure the store maintains a visually appealing and engaging environment
Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures
Develop and execute strategies to increase revenue, control expenses, and achieve financial targets
Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines
Provide leadership support to ensure that all team members understand and adhere to the organization's service standards

Qualification

Store management experienceCustomer-centric focusPOS system proficiencyPayroll systems knowledgeApplicant tracking systemsOperational efficiencyFinancial goal achievementPerformance reviewsInventory managementTeam leadership

Required

2 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma
Basic understanding of POS, payroll, and applicant tracking systems

Preferred

2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
Associate's (or higher) degree in business, management, or a related field
Proficiency with Store Force, UKG, POS System, Microsoft Outlook

Benefits

Comprehensive benefits that are competitive and meaningful in the specialty retail marketplace
Ability to earn a monthly bonus based off their stores sales results vs. plans

Company

Build-A-Bear Workshop

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Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States.

Funding

Current Stage
Public Company
Total Funding
unknown
2004-10-28IPO

Leadership Team

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Sharon John
President and CEO
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Dara Meath
SVP, Chief Technology Officer
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Company data provided by crunchbase