Cisco · 1 day ago
Product Quality Engineer (Hybrid)
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$160K/yr - $202K/yr
8+ years expCisco is a leading technology company revolutionizing data and infrastructure connectivity. The Product Quality Engineer role focuses on driving quality for new product introductions, factory quality, and field quality of digital products, while collaborating with various teams to enhance customer satisfaction and meet quality goals.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Gathering quality requirements and data for Cisco products
Providing recommendations for quality improvement and governance that will be used by several Cisco Business Units
Communicating proposals, strategies and status to Cisco Executives
Detailing business requirements and analyzing data to provide appropriate metrics and performance KPIs to business users
Coordinating the research, analysis and recommendations for technical approaches to solving customer issues related to quality, reliability and customer experience of Cisco offerings
Independently identify issues with product lines based on trending field return data
You will be speaking publicly to Sr executive members quarterly product quality performance
Qualification
Required
Bachelor's Degree in Engineering
8+ years of experience working on Electrical design, Failure analysis and hardware quality management on networking routers/switches
Solid understanding in performing root cause investigation, data analysis and communicating findings, closed loop corrective, preventative and risk mitigation actions to executives and business partners
5+ years of experience in communicating with Sr executives, customer account teams
Preferred
Masters in Electrical Engineering
Benefits
Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
Company data provided by crunchbase