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SNIPES · 20 hours ago

Manager, Consumer Insights

Bensalem, PA

Full-time

Hybrid

Mid Level

3+ years exp

SNIPES is a leading sneaker and streetwear retailer with a strong connection to youth culture. The Manager, Consumer Insights will analyze customer data to understand shopping behaviors and trends, driving sales and customer loyalty while developing a customer-focused strategic direction for the company.

Retail

Hiring Manager

Gabrielle Golden

Responsibilities

Manage the company’s consumer research agenda across multiple departments including marketing, stores, digital, etc

Ability to conduct data mining and analysis using customer surveys and competitive intelligence platforms; must understand standard research methodologies and are a trusted thought partner by our stakeholders

Manage consumer research projects from initial design and presenting final research with clear actionable steps; must be comfortable with ambiguous questions and creating a business-oriented research plan to answer them

Effectively manage and utilize relationships with external partners to achieve insight goals

Comfortable with presentations in front of senior leadership to review research results

Proactively present actionable insights to drive consumer growth

Work closely with cross-functional partners to align consumer insights roadmap, and actionable recommendations resulting from insights projects

Comfortable with implementing new processes and procedures in a growing department

Qualification

Consumer insights analysisData miningAnalysisSurvey methodologiesConsumer Insight toolsProject managementPresentation skillsSkillful communicatorData-driven decision makingFlexibleDisciplinedCollaborative natureAdaptableSelf-motivated